Customer Engagement Specialist
Share
Job Location:
Santa Ana, CA - USA
Yearly Salary:
$ 39000 - 45000
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Role Overview
We are looking for motivated and service-oriented individuals to join our team as Customer Engagement this fully remote role you will connect with clients assist with booking coordination provide personalized recommendations and ensure each client interaction is seamless and professional.
This role is perfect for individuals who enjoy helping others communicating clearly and providing excellent support. No prior industry experience and training and ongoing guidance are provided.
Key Responsibilities
-
Engage with clients via email phone and online platforms
-
Coordinate and manage bookings and client arrangements
-
Research compare and confirm options based on client needs and preferences
-
Provide accurate information and thoughtful recommendations
-
Handle updates modifications and service-related inquiries promptly
-
Maintain organized and accurate client records
-
Participate in training sessions team meetings and ongoing development
Perks & Benefits
-
100% remote work environment
-
Flexible scheduling options
-
Structured training and mentorship programs
-
Incentive programs and performance-based rewards
-
Supportive collaborative team culture
Qualifications
-
Strong written and verbal communication skills
-
Customer-focused mindset with problem-solving abilities
-
Detail-oriented and highly organized
-
Comfortable working independently in a remote setting
-
Basic computer proficiency and reliable internet access
-
Must be at least 18 years old
-
Legal eligibility to work in the U.S. U.K. Mexico Australia or Spain
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
