IT Applications Support Manager

Organisation:ESPO

WorkLocation:ESPOBarnsdaleWayGroveParkEnderbyLeicesterLE191ES

Salary:49221 - 53826 per annum (pro-rata for part-time)

WorkingHours:Full-time 37 hours per week

ContractType:Permanent

Closing Date: 1^st March 2026

Interview Date(s): TBC

Are you looking to lead high efficiency IT Applications Support team

Ready to support and turn complex IT applications into simple reliable services

Drive stability innovation and value across our core ERP and WMS applications.

About the Role

Based at ESPOs Grove Park facility in Leicester this role is an integral part of the ESPO IT Departments Application Support Team providing technical support and leading high efficiency Applications Team. The IT Department help to keep the business performing at an optimal level in terms of systems networks hardware and cyber security services. The Application Support manager is responsible for managing the Application Support Team providing leadership and quality assurance for the overall integrity of the teams outputs. Champion an innovative and a collaborative ethos that stimulates and enables the development of fit for purpose information and technology-based business solutions that are supportable and deliver the required benefits. Specialises in integrations between various systems notably technical interactions between the corporate e-commerce website and the ERP. Supports and assist with delivery of other integrations include PunchOut options between customer systems and the ESPO website and a variety of bespoke integrations between external parties the website WMS and ERP systems. Participates and lead in IT or business driven projects including technical solutions design and development. Ensure BAU support services relating to business applications. Assist with BAU systems administration of the ERP associated databases and related processes. Lead and support application development.

About You

To apply for this post you must be able to evidence in your application how you meet the following criteria:

• A degree or achieved proficiency in SFIA skills at level 4 or be able to Demonstrable experience of assisting in developing designing and delivering an effective Application Support service
• Proven substantial information and/or technology experience with evidence of operating at a senior level in a substantial IT department.
• Experience of working with a wide range of information services and technology vendors and proactively performance managing the associated contracts.
• Experience of developing technical documentation including solution specifications work packages and information and technology roadmaps.
• Have a record of team management experience or ILM qualification.
• Stakeholder engagement and influencing at all levels within a large complex organisation.
• Experience of producing high-level designs for new solutions.
• Knowledge of current legislative requirements governance and relevant policies and procedures associated with the management of information and technology.

In addition we expect you to shareESPO valuesand will ask you to evidence when you have demonstrated them as part of the interview process.

Reasonable adjustments will be considered for applicants with a disability.

What we offer:

• Flexible working opportunities and access to employee benefits portal with car lease scheme.
• 28 days annual leave plus bank holidays (increasing to 33 days after 5 years service) and a scheme to buy additional leave.
• Local Government Pension Scheme with a generous employer contribution.
• Opportunities for learning and development.
• Great office location next to Fosse Park with free on-site parking and easy access to M1 and M69.

Interested in Flexible Working

We are open to discussions about flexible working. Thereforewherever possible we will consider working arrangements that suit an individuals personal circumstanceswhilst still meeting the needs of ESPO. If you would like to discuss the possible flexible working options that might be applicable to this role please contact the person named below.

For more information or an informal discussion please contact:

Ignas Kraujunas - Head of Technology & Infrastructure

To contact by email please click here

How to Apply

At ESPO were looking for top talent from all walks of life. Whoever you are wherever youre from and whatever your background - we care about what you bring to our organisation not just whats on your CV. Thats why weve designed a recruitment process thats fair accessible and focused on potential. And with benefits that support people at every age and stage of life we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire wed love to hear from you. Click the apply button to submit your application ensuring that you upload a supporting statement that explains how you meet the criteria listed in the About You section above. Without this information we wont be able to assess your suitability for the role and your application will be rejected. For tips on how to write your statement see theHow to Applysection on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format please contact our Employee Service Centre by telephoning0(select option 2) or raising a ticket via our online portal: applying for this post you agree to ourTerms and Conditions.