Customer Service Representative

The Cole Group

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profile Job Location:

Houston, MS - USA

profile Monthly Salary: Not Disclosed
Posted on: 10 hours ago
Vacancies: 1 Vacancy

Job Summary

Position Level: Entry level

Employment Type: Full-time Internship (M-F 8:00am-5:00pm or 8:30am-5:30pm)

Industry: Background Screening

Website: incoming calls and conduct telephone interviews with pre-employment applicants as part of their background screening process

  • Engage with pre-employment applicants via text email and phone
  • Escalate top priority critical issues to the appropriate department
  • Occasionally makes outbound calls to pre-employment applicants providing instructional information
  • Requirements

    • Excellent verbal and written communication skills
    • Detail oriented
    • Ability to work independently
    • Strong customer service skills with the ability to resolve issues
    • Ability to multitask and have great organizational skills
    • Ability to work in a fast-paced environment

    Benefits

    • Potential bonuses of over $7000 annually
    • 401K Plan
    • Major Medical insurance provided
    • Paid Vacation / Paid Holidays
    • Overtime possible
    • Catered lunches throughout the year

    Location/Hourly Rate

    • Houston TX (near 290 and Dacoma)
    • Dependent on experience/education

    Required Experience:

    Unclear Seniority

    Position Level: Entry levelEmployment Type: Full-time Internship (M-F 8:00am-5:00pm or 8:30am-5:30pm)Industry: Background ScreeningWebsite: incoming calls and conduct telephone interviews with pre-employment applicants as part of their background screening processEngage with pre-employment applican...
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    Key Skills

    • Typing
    • Data Entry
    • Customer Service
    • Basic Math
    • Computer Skills
    • Windows
    • Banking
    • Upselling
    • Pricing
    • Sanitation
    • Cash Handling
    • Stocking

    About Company

    Company Logo

    Our proprietary methodologies paint a 360° view of your applicant so you understand their true character. The Cole Group utilizes unique in-house job applicant screening and background check solutions and adhere to the most stringent compliance standards. Start improving your business ... View more

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