Travelwise Consultant

London - UK

Monthly Salary: Not Disclosed

Posted on: 13 hours ago

Vacancies: 1 Vacancy

Job Summary

Travelwise is growing and we are looking for someone to join our team to Open up the World for our People. Travelwise is the FCTG travel team and part of WISES dedicated to offering our people travel benefits through expert knowledge exclusive deals and products. This is an exciting role that requires a dynamic individual with a passion for creating amazing travel experiences for our FCTG people. Along with solid product knowledge exceptional customer service and problem-solving attributes.

The Role

Customer Service manage booking enquiries via email phone and in person
Support and cheerlead for the Travelwise Benefit
Develop and maintain relationships with suppliers and our FCTG people
Creating tailormade holidays for our people
Attend product training information sessions and supplier events

About You

Minimum 1 years experience as a successful Travel Consultant
Proficient in both command and graphic Amadeus with ability to understand fare rules and reissue tickets
Mid office (OMNIS) and Helio experience
Solid product knowledgeand ability to create itineraries and travel plans offering advice based off real travel experience or strong industry knowledge
Ability to book tours cruises and all third party suppliers.
Ability to handle high volume of enquiry and manage multiple enquiries at any given timeunder a strict 24hr SLA
Experience dealing with airlines and suppliers
Exceptional communication skills both written and verbal
Self-driven can-do attitude and strong collaboration skills
Ability to think outside the box when it comes to procuring the best deals for our people.

Our award-winning work perks

Discounted travel for family and friends- booked by our in-house travel team as part of Flight Centre Travel Group you have access to industry rates and discounts for you and your friends and family.
Career progression as part of Flight Centre Travel Group with a global brand network spanning 30 brands and 20 countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
Fun culture with industry-renowned social events (think monthly award nights global conferences end-of-financial year balls more).
Active Hour an hour set aside each week to spend on your well-being.
Bronze-level health cash plan - claim cash back against a range of medical services including dentistry optical and chiropractic.
Plus so much more (company-matched charitable giving excellent pension scheme an active hour each week etc.)

Our number one philosophy is Our people. Flight Centre Travel Groups promise is to provide an environment with equality of respect dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at .

Required Experience:

Contract

Travelwise is growing and we are looking for someone to join our team to Open up the World for our People. Travelwise is the FCTG travel team and part of WISES dedicated to offering our people travel benefits through expert knowledge exclusive deals and products. This is an exciting role that requir...

The Role

Customer Service manage booking enquiries via email phone and in person
Support and cheerlead for the Travelwise Benefit
Develop and maintain relationships with suppliers and our FCTG people
Creating tailormade holidays for our people
Attend product training information sessions and supplier events

About You

Minimum 1 years experience as a successful Travel Consultant
Proficient in both command and graphic Amadeus with ability to understand fare rules and reissue tickets
Mid office (OMNIS) and Helio experience
Solid product knowledgeand ability to create itineraries and travel plans offering advice based off real travel experience or strong industry knowledge
Ability to book tours cruises and all third party suppliers.
Ability to handle high volume of enquiry and manage multiple enquiries at any given timeunder a strict 24hr SLA
Experience dealing with airlines and suppliers
Exceptional communication skills both written and verbal
Self-driven can-do attitude and strong collaboration skills
Ability to think outside the box when it comes to procuring the best deals for our people.

Our award-winning work perks

Discounted travel for family and friends- booked by our in-house travel team as part of Flight Centre Travel Group you have access to industry rates and discounts for you and your friends and family.
Career progression as part of Flight Centre Travel Group with a global brand network spanning 30 brands and 20 countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
Fun culture with industry-renowned social events (think monthly award nights global conferences end-of-financial year balls more).
Active Hour an hour set aside each week to spend on your well-being.
Bronze-level health cash plan - claim cash back against a range of medical services including dentistry optical and chiropractic.
Plus so much more (company-matched charitable giving excellent pension scheme an active hour each week etc.)