SIM Engineer

Our client represents the connected world offering innovative and customer-centric information technology experiences enabling Enterprises Associates and Society to Rise.

They are a USD 6 billion company with 163000 professionals across 90 countries helping 1279 global customers including Fortune 500 companies. They focus on leveraging next-generation technologies including 5G Blockchain Metaverse Quantum Computing Cybersecurity Artificial Intelligence and more on enabling end-to-end digital transformation for global customers.

Our client is one of the fastest-growing brands and among the top 7 IT service providers globally. Our client has consistently emerged as a leader in sustainability and is recognized amongst the 2021 Global 100 Most sustainable corporations in the World by Corporate Knights.

We are currently searching for a SIM Engineer:

Responsibilities:

• Execute SIM and device provisioning activities and lifecycle tasks including activation deactivation and updates.
• Monitor SIM and device systems for performance errors and health checks to ensure reliable operations.
• Perform first-level troubleshooting of SIM-related incidents gathering logs and escalating to senior engineers when necessary.
• Maintain accurate operational documentation including logs trackers and reports for audits and daily workflows.
• Collaborate with cross-functional teams to validate SIM operations during device onboarding and rollout activities.
• Ensure compliance with security practices and organization-approved configuration standards.

Requirements:

• Bachelors degree in Engineering Telecommunications Computer Science or a related field.
• Understanding of SIM technologies and wireless network fundamentals (telecom concepts).
• Basic knowledge of provisioning systems device activation processes or OSS/BSS flows.
• Strong troubleshooting skills with the ability to follow structured escalation guidelines.
• Adaptability to learn SIM engineering practices in a fast-paced environment.

Desired:

• Familiarity with eSIM SIM profile management or OTA provisioning.
• Experience using ticketing tools such as ServiceNow or Jira.
• Exposure to operational monitoring platforms or device engineering environments.

Languages

• Advanced Oral English.
• Native Spanish.

Note:

• Fully remote

If you meet these qualifications and are pursuing new challenges Start your application to join an award-winning employer. Explore all our job openings Sequoia Careers Page:
SIM Engineer eSIM Provisioning OSS BSS Telecom Wireless Activation OTA SIM Lifecycle ServiceNow Jira Device Engineering Telecommunications.

Requirements:

Requirements:

• Bachelors degree in Engineering Telecommunications Computer Science or a related field.
• Understanding of SIM technologies and wireless network fundamentals (telecom concepts).
• Basic knowledge of provisioning systems device activation processes or OSS/BSS flows.
• Strong troubleshooting skills with the ability to follow structured escalation guidelines.
• Adaptability to learn SIM engineering practices in a fast-paced environment.