Associate Principal Engineer InfraOps
Guadalajara - Mexico
Department:
Job Summary
This role focuses on reliable day-to-day operations (provisioning patching monitoring backup/restore security remediation and incident response) and will also contribute to smaller initiatives and lifecycle improvements in partnership with other infrastructure and security teams.
- Administer Windows Server and (where applicable) Linux server environments including build configuration patching upgrades and troubleshooting.
- Provision monitor and manage Azure infrastructure and services used to host server workloads with emphasis on operational stability availability and cost-consciousness.
- Common Azure components include: Virtual Machines managed disks storage accounts/Azure Files virtual networks (VNets/subnets) NSGs load balancers VPN/ExpressRoute connectivity Azure Backup Azure Site Recovery and Azure Monitor/Log Analytics.
- Support Azure PaaS components that underpin server workloads (e.g. managed databases and platform services) as applicable to the environment.
- Operate and support hybrid connectivity and dependencies (e.g. identity DNS networking and legacy/on-prem virtualization).
- Maintain working knowledge of on-prem virtualization (VMware and/or Hyper-V) for a smaller portion of the environment.
- Serve as an escalation point for complex server and infrastructure incidents; perform root-cause analysis and drive corrective/preventive actions.
- Identify prioritize and remediate security vulnerabilities for Windows/Linux servers and associated infrastructure in collaboration with Security and site teams.
- Document risk remediation approach and dates/ownership for remediation when actions depend on external entities.
- Maintain and improve monitoring backup/restore processes and performance tuning; validate recoverability through periodic restore testing.
- Automate routine tasks and operational workflows using PowerShell and command-line tooling; contribute to runbooks and operational documentation.
- Follow ITIL-aligned incident problem change and request processes; keep tickets documentation and diagrams current.
- Coordinate with internal infrastructure teams (network security application end-user services) and vendors to deliver deployments upgrades and troubleshooting.
- Support and/or run smaller projects and lifecycle initiatives such as site changes cloud provisioning new application deployments or upgrades and standardization of server builds/configurations.
Professional Certifications (Nice to Have)
- Microsoft Azure Administrator Associate (AZ-104) or equivalent hands-on Azure administration experience.
- Microsoft Windows Server Hybrid Administrator Associate (AZ-800/AZ-801) or equivalent Windows Server experience.
- Microsoft Azure Security Engineer (AZ-500) or equivalent security/vulnerability management experience.
- ITIL Foundation (or equivalent service management experience).
Qualifications :
Must have Skills: Network (Strong) Microsoft Active Directory Security Logging & Analytics VMwareAzure & Windows Administrator
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Nagarro helps future-proof your business through a forward-thinking, fluidic, and CARING mindset. We excel at digital engineering and help our clients become human-centric, digital-first organizations, augmenting their ability to be responsive, efficient, intimate, creative, and susta ... View more