WHO WE ARE:
At CloserStill we strive to deliver the best. Were on a mission to be the most dynamic B2B events and communities business in every market we serve bringing people together to learn connect and grow.
Operating across five regions we power over 200 market-leading events publications and brands across Business Technologies Healthcare Learning HR & Education and Future Transport & Infrastructure.
But what truly sets us apart is our people.
Our teams are diverse driven and united by a shared commitment to excellence. Rooted in our core values of ownership empathy teamwork integrity and determination we empower every employee to grow shape their own path and make a meaningful impact.
Joining CloserStill means being part of something bigger - not just building events but creating opportunities connections and lasting value for the communities we serve.
WHO WE ARE LOOKING FOR:
We are looking for a UX Designer who is passionate about creating intuitive human-centred experiences across complex digital ecosystems. You enjoy solving real user problems simplifying journeys and designing seamless experiences that feel connected and personalised.
You are a strong collaborator who can influence across teams balance user needs with business goals and bring clarity to complex challenges. You thrive in environments where you can shape experiences end-to-end and make a measurable impact.
THE ROLE:
Were looking for a UX Designer to shape and own the end-to-end delegate client (exhibitor/sponsor) and internal customer experience across CloserStills ecosystem of tools technologies and applications.
This role focuses on designing a unified human-centred journey from the first touchpoint through to post-event engagement ensuring experiences feel simple personalised and connected across all platforms.
You will work across registration event apps websites onsite technologies and internal platforms to remove friction improve clarity and foster meaningful human connections at scale.
Key responsibilities include:
Defining and designing the end-to-end delegate and visitor experience across the digital ecosystem
Creating cohesive and consistent UX across multiple products and touchpoints
Leading UX thinking to simplify registration flows and improve conversion
Designing personalisation strategies to enhance relevance for different audience groups
Mapping customer journeys and service blueprints to identify pain points and opportunities
Creating high-fidelity prototypes to validate concepts and communicate design intent
Translating user needs business goals and technical constraints into intuitive experiences
Collaborating with Product Technology Marketing Operations and Event teams
Conducting user research usability testing and feedback sessions
Producing wireframes prototypes and user flows to clearly communicate solutions
Championing accessibility inclusive design and UX best practices
Supporting the evolution of design systems and standards for scalability and consistency
ABOUT YOU:
Proven experience designing UX for complex digital products or platforms
Strong understanding of user-centred design journey mapping and service design
Experience designing across ecosystems rather than single products
Ability to balance user needs with commercial and operational realities
Comfortable working cross-functionally and influencing without authority
Strong communication skills and the ability to explain design decisions clearly
Proficiency with tools such as Figma FigJam Sketch or similar
A portfolio demonstrating end-to-end UX thinking and problem-solving
Nice to have:
Experience in events marketplaces SaaS or large-scale consumer platforms
Familiarity with CRM systems registration platforms event apps or identity management
We do not offer sponsership for this role
CloserStill Media reserves the right to request a DBS or credit check should the role require it.
DIVERSITY AND INCLUSION:
CloserStill Media embrace diversity in all its forms and are committed to continuing to develop a diverse and inclusive environment that encourages collaboration and innovation.
We are an equal opportunity employer. All applicants will be considered for employment based on merit without attention to age ethnicity religion or beliefs sexual orientation gender identity family or parental status or disability status.
We are committed to ensuring an inclusive and accessible recruitment process. If you require any reasonable adjustments at any stage dont hesitate to get in touch with our HR team at .
We are on a mission... To be the most dynamic global B2B events and communities business.At our core, we have unwavering faith in our workforce. Our entrepreneurial and empowered teams are dedicated to perpetual evolution of their brands, shaping leading engagement in their respective ... View more