Finance Director

About Ten

Ten Health and Fitness is a premium clinically led wellness operator bridging the gap between the generic fitness market and the medical community. Backed by Foresight VCT since 2019 Ten has built a differentiated model focused on preventive and longevity care. Helping people live life in balance.

With ten studios across London and a growing franchise model tenreformer the business is entering its next phase of growth. The Finance Director will play a critical role in supporting business and operational repositioning delivering sustainable growth strengthening governance and enabling the business to scale successfully.

About the Role

This is a board level leadership role. The Finance Director will act as a strategic commercial partner to the CEO and Senior Leadership Team.

The role combines hands on financial leadership and management combined with commercial modelling and strategic commercial insight. You will shape the commercials to support the growth strategy support CEO with investor relationships and ensure strong financial foundations as the business expands.

This role operates on a hybrid working model typically 3 days per week in the office near Liverpool Street Station and 2 days working from home. As a senior leader you will be expected to attend key in person meetings including Senior Leadership Team meetings on Mondays Board meetings investor meetings and other critical business forums as required.

Core Purpose

• Act as the strategic commercial partner to the CEO and form a key part of the Senior Leadership Team alongside the CEO and Chief of Staff
• Support the CEO the Board to enable high quality commercial decision making through robust operational financial and consumer insight through understanding the business we are in.
• Lead business modelling and data reporting pricing strategy budgeting remuneration modelling and long-term financial planning
• Demonstrate a deep understanding of Tens purpose brand and operating model and translate this into commercially sustainable growth
• Build lead and develop high performing teams setting clear expectations and driving accountability bring the established team with you
• Ensure excellence in financial administration reporting accuracy timeliness and cost control
• Drive commercial accountability across the organization by ensuring leaders understand the financial impact of their decisions and that these decisions are aligned with budget
• Identify and optimize the key value drivers of the business to ensure sustainable profitability and differentiation
• Dont reinvent the wheel improve it especially opportunity for tech enhancement.
• Can understand and navigate efficiently the complex business structure and provision of consolidated accounts.
• Champion and embody Tens brand values of deeply expert knowing me well and true support

Overview of the Role

The Finance Director will lead and develop the Finance function during a critical phase of growth and expansion. The role combines strategic financial leadership with hands on operational oversight to ensure strong governance commercial clarity and scalable processes across the Ten Health and Fitness group.

Working closely with the CEO and Board the Finance Director will provide clear financial guidance strengthen reporting and controls and support the business in achieving sustainable growth and long-term value creation.

This is a senior leadership role requiring both strategic thinking and operational execution in a fast-paced multi-site environment.

Financial Leadership

Ten is at a pivotal stage in its journey with continued expansion across London and franchise growth. Finance plays a central role in enabling this next phase.

Ten is at a pivotal stage in its journey with continued expansion across London and franchise growth. Finance plays a central role in enabling this next phase.

Key responsibilities include:

• Lead the day-to-day financial operations of the business ensuring accuracy compliance and financial stability
• Oversee the month end process ensuring timely and accurate reporting supported by clear commercial insight for the Board
• Provide commercial analysis to support strategic decision making including utilisation pricing margin and cost optimisation
• Oversee CAPEX planning and delivery to ensure new sites are opened on time and within budget
• Maintain strong relationships with investors banks auditors landlords and professional advisors
• Lead financial modelling for new site openings franchise growth acquisitions or new builds
• Own forecasting and cash flow management to ensure liquidity and strategic flexibility
• Lead the annual budgeting process in collaboration with Heads of Department
• Oversee management reporting including P&L balance sheet KPI reporting and board packs
• Maintain strong internal financial controls and risk management frameworks
• Lead investor reporting and support funding and refinancing activities as required
• Ensure full financial and tax compliance including oversight of VAT submissions
• Strengthen financial governance and reporting to support long term growth and future investment opportunities
• Provide data driven market and consumer insight to inform commercial strategy

People and Commercial Collaboration

• Lead and develop the Finance team setting clear expectations and driving accountability
• Work closely with department heads to ensure financial performance aligns with business targets
• Partner closely with HR on payroll oversight workforce cost forecasting and remuneration modelling

Technology and Systems Oversight

• Drive continuous improvement of financial systems reporting tools and automation
• Champion the use of technology and AI to improve efficiency insight and scalability

About you

• You are a qualified and commercially driven and strategic finance leader who thrives in a growing entrepreneurial environment.

You bring:

• A strong track record within SME businesses including experience supporting funding growth turnaround or start up phases
• Experience in consumer facing and or multi-site businesses
• The ability to operate confidently at Board level providing assurance on financial governance and strategic direction
• Strong commercial instinct with the ability to translate numbers into clear business insight
• Proven cash management expertise with oversight of operational liquidity and forecasting
• A resilient and energetic approach comfortable working at pace and under pressure
• A proactive and solution focused mindset driving progress rather than identifying obstacles.
• The ability to simplify complexity and focus teams on key commercial priorities
• A collaborative leadership style able to build trust across financial and non-financial stakeholders
• The confidence to challenge constructively while remaining transparent and accountable
• A genuine desire to be part of a values led business
• You align with Tens values of deeply expert knowing me well and true support.

Experience and Competencies

Essential

• Qualified accountant ACA CIMA ACCA or equivalent
• Significant experience in a senior finance leadership role
• Board level exposure with investor engagement experience
• Experience in multi-site multi-service businesses
• Experience within PE or VCT backed environments
• Strong analytical capability with exceptional numerical accuracy
• Ability to operate strategically while remaining hands on as required
• Excellent communication and presentation skills able to engage confidently with investors and external stakeholders and wider team including non-financially cognisant teams
• Strong attention to detail and the ability to deliver to deadlines
• A track record of improving systems processes and financial controls
• Experience supporting acquisitions or business expansion projects
• Ability to negotiate leases and landlord management

Desirable

• Background in consumer-focused service led industry - wellbeing health and fitness leisure or hospitality
• Experience within a growing entrepreneurial business
• Exposure to or understanding of franchise models
• Experience with MBO Xero & Monday
• Strong interest in technology automation and the use of AI to improve financial operations

Why join Ten

We look after our people.

Free Ten classes subject to availability
50% discount on Physiotherapy and Massage treatments

30% discount on Retail products
Cycle to Work scheme

Additional benefits.

Access to the Health Shield cash plan for everyday healthcare costs
300 referral bonus for successful employee referrals
Increased annual leave with length of service
One month unpa...