Senior Visitor Assistant

Delaware, OH - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Grounds For Sculpture (GFS) is at the beginning of a long path toward building a more equitable diverse and inclusive (EDI) institution. We are looking for individuals at all levels of the institution who are interested in joining us on this journey of intentionality and public accountability. This path broadens our workforce (board staff volunteers) expands our artist selection and acquisition practices and strengthens our internal and external communication systems networks and norms.

Grounds For Sculpture is seeking a full-time Senior Visitor Assistant to join our team. The Senior Visitor Assistant reports directly to the Manager of Guest Services and is responsible for daily Guest Services operational tasks assisting visitors with excellent customer service working on administrative tasks training new Guest Services staff and assisting with events held at GFS.

Duties and Responsibilities

Welcome all visitors into Grounds For Sculpture assist with crowd control and answer all visitor questions with the highest level of customer service at the desks and around the park.
Collect payment for entry and process membership with accuracy.
Familiar with all aspects of Altru (point of sale) directly related to Guest Services.
Support the Museum Shop by assisting with and driving sales through exemplary customer service demonstrating knowledge of product lines and the sculpture park and providing merchandise guidance and recommendations to guests.
Greets buses/groups and assists with parking & traffic control.
Attend all docent exhibition and staff trainings and maintain knowledge of current material and exhibitions.
Assist with training new Visitor Assistants and act as a mentor to new staff.
Assist with morning set up and evening closing tasks as assigned.
Safely operate golf carts trams and ADA vehicles.
Provide docent and Access Mobile tours.
Serve as an ambassador for Grounds For Sculpture to help foster a culture of inclusion for all members donors volunteers and guests.
Administrative tasks include Call Center live chat responding to information emails () and brochure inventory.
Complete grounds and exhibition checklists regularly.
All other duties as assigned.

Requirements

High school diploma
2 or more years work related experience in a related field
Must be willing to work evenings weekends and be flexible with schedule; willing to work in various temperatures
Demonstrate respect and inclusiveness to all employees embracing differences
Excellent communication and customer service skills
Excellent computer skills including database and POS system knowledge
Spanish fluency encouraged
Basic computer knowledge
Comfortable with public speaking

Full-Time Positon

$18 an hour plus Benefits.

GFS is stronger for the diverse ideas lived experiences passions and skill sets of our staff. To that end we offer equal employment opportunities to all persons without regard to race color ethnicity religion sex sexual orientation national origin age marital status physical or mental disability parental status housing status source of income or military status in accordance with applicable federal state and local EEO laws.

Go to : to apply.

Required Experience:

Senior IC