Operations Administrator

Job Title: Operations Administrator
Location: Sevenoaks (Office-Based)
Salary: 30000 - 38000 DOE
Hours: Monday - Friday 8:00am - 5:30pm
Job Type: Full-Time Permanent

An established family-run security solutions provider with decades of industry experience is seeking an Operations Administrator to join their growing team at their new Sevenoaks site.

This is an excellent opportunity for an organised and proactive administrator with strong customer service skills and experience coordinating schedules within a service-based environment.

The Role

You will play a key role in supporting the operations team ensuring installations additional works and routine maintenance visits are scheduled efficiently while delivering a high standard of customer service.

Key Responsibilities

- Sending estimates on behalf of surveyors
- Following up with customers regarding quotations and queries
- Liaising with customers via phone and email
- Processing quote and additional work acceptances
- Scheduling new installations and additional works
- Ordering equipment for approved works
- Acting as the first point of contact for incoming calls and enquiries
- Sending monthly maintenance reminders and contract renewal invoices
- Booking routine maintenance visits
- Arranging surveys for prospective clients
- Scanning post handling and general administration
- Diary management and providing administrative support to the wider team

Candidate Profile

- Previous experience in an operations service or scheduling role
- Confident in managing diaries and coordinating field-based teams
- Strong telephone manner and written communication skills
- Highly organised with excellent attention to detail
- Able to manage multiple priorities in a fast-paced environment
- Proficient in Microsoft Office

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same addition if your CV is heavy with graphics etc please could you also submit a clean copy in Word. Thank you.

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Required Skills:

Office manager Senior Administrator Operations administrator