Product Management Credit Card Portfolios

Calling all innovators - find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

About your role:

As a Product Management - Credit Card Portfolios you will own and grow credit card portfolios by managing day-to-day product execution financial performance and vendor partnerships. You will partner with Sales and clients to translate portfolio data into insights and recommendations that drive growth while meeting legal compliance and risk requirements. You will collaborate across Finance Technology Implementation Marketing Customer Support and external partners to deliver compliant high-quality outcomes.

What youll do:

• Own day-to-day management of assigned credit card products responding to operational sales vendor and client inquiries.
• Define prioritize and deliver product enhancements and maintenance including regulatory and compliance changes.
• Partner with Technology and Implementation to plan scope and launch initiatives on time and within quality expectations.
• Maintain product documentation feature definitions pricing positioning and go-to-market inputs.
• Manage product financials by monitoring revenue costs margins and key performance indicators (KPIs); build forecasts pricing analyses and business cases.
• Analyze client and portfolio data to produce clear insights and recommendations; support Sales in client meetings and portfolio optimization discussions.
• Coordinate third-party vendors (processors networks fraud rewards servicing technology) on roadmaps issues and service-level performance in partnership with Sourcing Legal and Risk.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
• Analyze client and portfolio data to identify trends risks and growth opportunities.
• Translate complex client data into clear insights recommendations and actionable strategies.
• Partner with Sales to consult with clients on portfolio optimization growth opportunities and performance improvement.
• Participate in customer meetings and presentations to support datadriven decisionmaking and longterm portfolio growth.
• Serve as a key product contact for thirdparty vendors supporting credit card products (e.g. processors networks fraud rewards servicing or technology providers).
• Coordinate with vendors on product enhancements issue resolution roadmap alignment and operational support.
• Support vendor performance reviews contract considerations and servicelevel discussions in partnership with sourcing legal and risk teams.
• Ensure vendor solutions align with product strategy client needs and regulatory and risk requirements.
• Develop executivelevel sales vendor and clientfacing presentations that clearly communicate product value insights and recommendations.
• Communicate effectively with both technical and nontechnical audiences.
• Represent the product confidently in internal governance forums and external client or vendor discussions.

Experience youll need to have:

• 8 years of experience in product management for credit card or payments products for issuer portfolios delivering enhancements from concept through launch.
• 8 years of experience managing product financials including forecasting pricing and profit and loss (P&L) performance for consumer credit card offerings.
• 8 years of experience working cross-functionally with Sales Technology Implementation Legal Compliance Risk and external vendors in a regulated environment.
• Skills: Proficiency analyzing portfolio data and key performance indicators (KPIs) and translating insights into recommendations using SQL and a data visualization tool (e.g. Tableau or Power BI).
• Skills: Ability to create clear concise client and executive presentations and communicate with both technical and non-technical audiences.
• Education: Bachelors degree or higher in Business Finance Marketing Information Systems or a related field or equivalent combination of education related experience and/or military experience.

Experience that would be great to have:

• Experience consulting with issuer financial institutions on credit card portfolio growth and optimization.
• Knowledge of card networks rewards and fraud tools and issuer processing platforms.
• Master of Business Administration (MBA) or other relevant graduate degree.
• Experience with go-to-market planning and competitive analysis for consumer credit products.

How youll work:

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.

Travel:This role requires regular travel (10 - 25%).

Salary Range

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.