Waiter

Position Summary

The Waiter In-Charge of Room Amenities is responsible for the preparation coordination delivery and presentation of in-room amenities for hotel guests. This role ensures that all VIP arrival honeymoon birthday and special occasion amenities are prepared and delivered accurately timely and in accordance with hotel standards to enhance the guest experience.

Key Responsibilities

1. Amenity Preparation & Setup

• Prepare and arrange all room amenities according to daily amenity orders and guest profiles.
• Ensure correct setup presentation and quality of fruits chocolates beverages and special decorations.
• Check freshness cleanliness and quality of all items before delivery.
• Follow portion control and hotel presentation standards.

2. Delivery & Guest Interaction

• Deliver amenities to guest rooms in a timely and professional manner.
• Coordinate with Front Office and Housekeeping to ensure room readiness before delivery.
• Greet guests courteously and explain amenity items when required.
• Handle guest requests or feedback professionally and inform supervisors when necessary.

3. Coordination & Communication

• Coordinate with Kitchen Pastry Stewarding Housekeeping and Front Office regarding amenity orders.
• Verify daily VIP and special occasion lists.
• Ensure last-minute requests are handled efficiently.

4. Inventory & Cost Control

• Monitor amenity stock levels and inform supervisor for replenishment.
• Ensure proper storage of fruits beverages and amenity items.
• Minimize wastage and maintain proper rotation (FIFO).

5. Hygiene & Compliance

• Follow food safety and hygiene standards in line with HACCP procedures.
• Maintain cleanliness of preparation and storage areas.
• Ensure compliance with hotel grooming and uniform standards.

6. Reporting & Documentation

• Maintain amenity logbook or checklist.
• Report discrepancies or missing items immediately.
• Assist in monthly inventory counting when required.

Qualifications :

• High school diploma or equivalent.
• Minimum 12 years experience in F&B service or Room Service.
• Basic knowledge of food handling and hygiene standards.
• Good communication skills in English (additional languages are an advantage).
• Strong attention to detail and presentation.
• Good coordination and time management skills.
• Ability to work flexible shifts including weekends and holidays.

Additional Information :

• We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
• Our commitment to Diversity & Inclusion:
• We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work :

No

Employment Type :

Full-time