Salesforce Developer
Job Summary
This opportunity is Melbournebased and requires onsite presence
Viva Energy Australia are seeking a Salesforce Developer. This role is responsible for design configuration and development on our Salesforce Sales Cloud Service Cloud & Experience cloud platforms. This includes defining scope and detailed design for end to end solutions.
The position is looking for an all-rounder skill-set; someone with a business focus and great stakeholder management/communication skills who can lead the end-to-end delivery of Sales and Service Cloud solutions and ensure the solutions are technically viable and scalable in line with platform best practices
Key Responsibilities:
- Serve as a key member of the Salesforce team accountable for design and development of solutions on Sales Cloud Service Cloud & Experience cloud.
- Designing and implementing scalable Sales and Service solutions for multiple business units (supporting B2B & B2C)
- Understand user pain-points and future requirements
- Define the platform roadmap with a cross-functional team
- Environment management
- Implementation planning and cutover execution
- Manage the day-to-day operations of the platform including issue resolution debugging and production support
- Build and support Experience cloud sites (communities)
- Build and maintain dashboards and recipes using CRM Analytics
- Support solutions based on Field Service Lightning
Qualifications :
- 3 years of hands-on Salesforce CRM development with proven end-to-end delivery success
- A strategic problem-solver with strong analytical skills and a track record of overcoming tough technical challenges
- Skilled in stakeholder engagement negotiation and organizational coordination
- Ability to design scalable future-ready solutions that drive continuous improvement
- Experience supporting both production and non-production environments
- Deep understanding of the Salesforce security model including implementation of complex access controls
- Proficient in Apex including design patterns asynchronous processing and custom API development
- Strong communicator with a passion for mentoring and knowledge sharing
- Hands-on experience with Lightning Web Components (LWC) and Aura Component Development
- Familiarity with CI/CD pipelines Apex & UI testing frameworks and tools like Jira & Confluence
- Expertise in Declarative Process Automation Reports and Dashboards
- Experience with CRM Analytics (formerly Tableau CRM)
- Certified in:
- Salesforce Administrator
- Platform App Builder
- Salesforce Platform Developer I (Developer II is a plus)
Additional Information :
We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and non-traditional roles.
Please note: This role is being sourced through Viva Energy Australia therefore we will not be accepting applications via external recruitment agencies.
Remote Work :
No
Employment Type :
Full-time
About Company
OTR Group comprises of over 1000 retail, convenience, and quick service restaurants including brands such as Reddy Express (formerly known as Coles Express), SmokeMart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of th ... View more