DescriptionTITLE: Assistant Programming Manager
STATUS: Full-Time In-Person Seasonal May 11 - September 4
LOCATION: In-Person
REPORTS TO: Programming Manager
DEPARTMENT: Programming
WORKS WITH: Programming & Production Administrator Programming Manager Seasonal Staff & Interns Production Department Events Team
COMPENSATION & SCHEDULE:
$920-$1120 a week Five (5) Day work week averaging 35-40 hrs/week (May)
$1104-$1344 a week Six (6) Day work week averaging 48-55 hrs/week (June-August)
BENEFITS (SUMMER ONLY): three meals a day housing free access to classes performances talks and studio usage as well as personal and sick time.
POSITION OVERVIEW
Jacobs Pillow seeks an Assistant Programming Manager to join the Programming Department and work closely with/report directly to the Programming Manager. The Assistant Programming Manager supports the logistics for advancing performances events and special projects. This includes oversight of all transportation arrangements supporting housing coordination hospitality arranging complimentary tickets and tracking data. The Assistant Programming Manager will assist in tracking the Programming Departments annual budget support special events and help realize the logistical requirements for events associated with performance programming at the Pillow.
KEY RESPONSIBILITIES
Operational Support
Coordinate transportation services utilizing both Pillow employed drivers and external vendors including booking rental cars airplane and train tickets scheduling drivers and managing the transportation calendar.
Coordinate on-campus housing requests for guests with the Housekeeping team and off-site housing booking with local hotels and rentals.
Create and distribute informational materials and welcome packets for artists faculty interns and staff.
Assist with driving running errands and updating calendars as needed requiring a valid drivers license and comfortability to drive a 12-passenger van.
Complete required Adult/Child CPR and First Aid Training (provided to staff prior to the Festival) to be prepared for emergencies.
Act as an on-call contact for campus emergencies working collaboratively with team members to address and resolve issues.
Budgeting & Administration
Programming team lead on managing artist and guest experience feedback data collection and analysis.
Assist in supporting departmental finances including processing payments filing receipts and tracking the budget to ensure transparent financial oversight throughout the season.
Participate in weekly departmental meetings providing updates sharing insights and listening for alignment across departments.
Maintain early and constant communication with the Programming Manager regarding the coordination of guest requirements and Jacobs Pillow resources.
Offer general support to the Programming Department contributing wherever needed to ensure smooth operations throughout the Festival.
Take on special projects as assigned in support of Programming Department goals.
Model best practices in hospitality communication and problem solving.
Artist Scholar and Guest Management
Support the Programming Manager with all the logistics for Festival artists scholars curators and guests for public Exhibits Audience Engagement public programs Community Engagement initiatives and The School.
Ensure artists feel valued and supported including overseeing their dietary needs wellness support and any special requirements.
Program & Event Production
Provide assistance to the events team and support high-profile events as needed ensuring all logistics are in place.
Assist in the planning execution and support of events including late-night gatherings such as the Gala and Pride Party.
Support the seasonal setup and breakdown of the Festivals performance spaces studios exhibition spaces and temporary tents as the festival begins and ends.
QualificationsREQUIRED QUALIFICATIONS
2-4 years of related experience in hospitality event coordination company management or arts administration.
Proven ability to manage multiple projects with precision and meet deadlines.
Experience with logistics planning including booking travel accommodations and providing hospitality.
Strong written and verbal communication skills with experience in navigating and communicating with multiple cultural perspectives with diplomacy.
Comfortability in tracking budgets.
Proficiency in using productivity tools such as Google Suite and project management software.
A valid drivers license with a willingness to drive for work-related duties as necessary.
Willingness to respond to urgent needs outside of office hours and work nights/weekends as needed
PREFERRED QUALIFICATIONS
Comfort and eligibility to drive a 12-passenger van (valid drivers license required).
Multilingual skills are a plus.
Experience in event coordination and hospitality (catering restaurant or hotel services).
Experience in artist communications and coordination.
Knowledge of the dance and/or performing arts field.
SKILLS & QUALITIES
Committed to a culture of continuous learning and growth with a focus on advancing Inclusion Diversity Equity Accessibility and Belonging efforts while fostering a welcoming equitable and supportive environment where everyone feels valued.
Proficiency in analytical and empathetic problem-solving.
Ability to work adaptively and collaboratively across interdepartmental working styles.
A positive upbeat attitude with the ability to maintain composure flexibility and a sense of humor in a fast-paced dynamic environment.
WORKING CONDITIONS/PHYSICAL DEMANDS
Office setting: Remaining in a stationary position for extended periods of time moving within the office space as necessary. Shared working space with others in close proximity.
Working long hours with frequent interruptions.
Working regularly outdoors in all weather conditions including inclement weather.
Working regularly in wooded areas with exposure to native wildlife including but not limited to rodents ticks and mosquitos.
Lift up to 25 pounds and move objects across campus with or without assistance such as tables chairs and event supplies.
Ability to work evenings select late nights and weekends.
Shared responsibility of On-Call phone for campus emergencies.
Not sure you meet 100% of the qualifications Research shows that men apply for jobs when they fulfill an average of 60% of the criteria but women tend to apply only if they meet 100% of them. Yet people who are systematically marginalized tend only to apply if they meet every requirement. We encourage you to apply if you believe you could excel in this role. Please use your cover letter to tell us about what you hope to bring to this role. We are dedicated to considering a broad array of candidates including those with diverse workplace experiences and backgrounds. So whether youre returning to work after a gap in employment simply looking to transition or taking the next step in your career path we will be glad to have you on our radar.
APPLICATION PROCESS
Video and/or audio applications are welcome (though not required) in addition to written expressions of interest.
Interview Stages: Candidates can expect to engage in up to three rounds of interviews all conducted virtually via Zoom.
Additional Documents: We may ask for a writing sample or a sample spreadsheet to better understand your expertise and fit for the role.
Accessibility Accommodations: Should you require any accommodations to facilitate your application please dont hesitate to reach out to us at We are committed to providing support throughout the application journey whether thats through email a phone conversation or a video call.