Strategic Asset Operations Specialist

Austin, TX - USA

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Who We Are

Arrive Logistics is a leading transportation and technology company in North America with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. Were committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun casual and collaborative environment. There has never been a more exciting time to get on board so read on to learn more and apply today!

Who We Want

The Strategic Asset Ops Specialist supports the Strategic Asset Management team by managing the day-to-day operational execution of Universal Trailer Pool (UTP) programs. This role is responsible for maintaining trailer balance across all UTP locations ensuring compliance with return timelines and driving accountability with carriers through accurate tracking reporting and communication. This individual plays a critical role in real-time operations escalating issues reinforcing process adherence and helping improve service performance across the board.

What Youll Do

Monitor trailer inventory across UTP locations to ensure consistent trailer availability aligned with daily volume needs
Maintain and update internal trailer tracking tools or systems to reflect current status and location of each trailer
Report and resolve discrepancies escalating to the SAM and Carrier Reps as needed
Track and enforce trailer return timelines per carrier agreements
Assist in the execution of monthly carrier scorecards with a specific focus on trailer return compliance %
Identify trends in delayed returns damaged/lost trailers and repeated non-compliance
Support communication to carriers around expectations and compliance thresholds related to UTP usage
Partner with the SAM to recommend corrective actions when needed
Lead intake and documentation of trailer-related issues including: Late returns damaged stolen or lost trailers incomplete check-in/out processes safety-related incidents
Ensure check-in procedures are being followed by both carrier dispatch and drivers at preload or drop sites
Collaborate with internal safety/compliance teams to ensure records are maintained for audits
Act as a resource to the Carrier floor regarding rules of engagement for UTP usage
Help train new reps on UTP-specific processes expectations and escalation paths
Ensure all stakeholders understand trailer allocation protocols and reporting procedures

Qualifications

6 months experience in operations asset coordination logistics or carrier support
Strong understanding of trailer pool logistics and/or freight brokerage operations
Proficient in Excel TMS trailer tracking software and internal reporting tools
Detail-oriented with strong organizational and communication skills
Comfortable with cross-functional coordination and frontline issue resolution

The Perks of Working With Us

Take advantage of our comprehensive benefits package including medical dental vision life disability and supplemental coverage.
Invest in your future with our matching 401(k) program.
Build relationships and find your home at Arrive through our Employee Resource Groups.
Enjoy office wide engagement activities team events happy hours and more!
Leave the suit and tie at home; our dress code is casual.
Work in the booming city of Austin TX we are in a convenient location close to the airport and downtown.
Park your car for free on site!
Start your morning with a specialty drink from our fully stocked coffee bar Brokers Brew.
Sweat it out with the team at our onsite gym.
Maximize your wellness with free counseling sessions through our Employee Assistance Program
Take time to manage your physical and mental health - we offer company paid holidays paid vacation time and wellness days.
Receive 100% paid parental leave when you become a new parent.
Get paid to work with your friends through our Referral Program!
Get relocation assistance! If you are not local to the area we offer relocation packages.

Your Arrive Experience

When we say award-winning culture we mean it. Weve been recognized as a top workplace by Inc. Fast Company Fortune and earned Top Workplaces and Great Place to Work to name a few. We intend on topping many more of those lists in the years to come but were not in it for the trophies. Were committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrives walls including Women in Logistics Emerging Professionals Prisms Black Logistics Group Salute and Unidos.

Notice:

To ensure a safe and transparent interview process we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer please contact emailprotected for verification.

Required Experience:

Who We AreArrive Logistics is a leading transportation and technology company in North America with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. Were committed to providing employees with a meaningful wor...