Referral Coordinator NEUROSURGERY (Springfield, MO)
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Job Location:
Springfield, VT - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Find your calling at Mercy!
OverviewReceives referral/authorization via fax email or verbal. Reviews patient benefits for referral/authorization process. Initiates call to physician offices or Payer to complete referral process. Provides updates to patients/offices regarding referral/authorization status.
Position Details:
Mercy Clinic Neurosurgery
Springfield Missouri
FULL TIME
Qualifications:
Education: High school education or equivalent
Experience: Medical office experience preferred
Other:
- Office operations and computer literacy.
- Additional languages preferred but not required.
- Must possess good organizational and communication skills
Responsibilities:
- Initiates referral process in a timely manner
- Establishes a good rapport with clinics coworkers and patients.
- Obtains and communicates appropriate information from providers and nursing staff
- Maintains an excellent relationship with clinics and coworkers (integrated and non-integrated clinics)
- Reviews referrals generated by clinics to assure all information is accurate and complete. Updates as necessary.
- Documents all interactions as appropriate.
- Assists with training/support of clinic coworkers.
- Identifies areas of opportunity indicating the need for additional training.
- Contacts the patient regarding the referral status in a timely and compassionate manner.
- Responds to patient inquiries in a timely manner
- Reviews and understands referral status reports.
- Can identify areas in need of improvement and provide detailed explanation and problem-solving solutions.
- Maintains strictest confidentiality. Has an understanding of HIPPA regulations
- Represents Mercy at public and professional meetings and conferences as requested.
Performs other duties as assigned.
Why Mercy
From day one Mercy offers outstanding benefits - including medical dental and vision coverage paid time off tuition support and matched retirement plans for team members working 32 hours per pay period.
Join a caring collaborative team where your voice matters. At Mercy youll help shape the future of healthcare through innovation technology and compassion. As we grow youll grow with us.
Required Experience:
IC
Key Skills
- Corporate Risk Management
- Electronics
- Infection Control
- Bakery
- ELV
- Accident Investigation
About Company
Mercy is one of the largest U.S. health systems with 44 acute care & specialty hospitals, over 700 physician & outpatient clinics in Arkansas, Kansas, Missouri & Oklahoma.
