Key Account Manager, North & East India

Are you a seasoned Key Account Manager with a passion for driving business growth in the technology and security sectors Join Milestone Systems to spearhead strategic partnerships and contribute to our high-growth journey across the Northern & Eastern region in this role youll take charge of a portfolio of large active end customer accounts leveraging your expertise to maintain relationships identify opportunities and drive business growth.

As the Key Account Manager your primary responsibilities will include:

• Strategic Account Planning: Identify focus accounts key stakeholders and develop strategic plans.
• Customer Relationship Management: Build trust understand evolving needs and deliver exceptional service.
• Cross-Selling and Upselling: Identify opportunities to expand services and increase revenue.
• Project and Engagement Management: Ensure successful project execution and maintain clear client communication.
• Customer Needs Assessment: Continuously assess client needs and tailor solutions effectively.
• Value Proposition Development: Create and communicate compelling value propositions for our services and products.

What Youll Be Doing:

• Report directly to the Sales Team Lead North & East and maintain a high level of engagement with Milestone Field Sales resources.
• Conduct end-customer account planning and prioritization.
• Drive business development plans with tech partners & Marketing.
• Collaborate effectively with internal teams to align partner activities with overarching company goals.
• Follow up on leads and hunt for new opportunities.
• Diagnose business issues and position our solution capabilities.
• Coordinate proof of concept and facilitate collaboration between stakeholders.
• Stay updated on the competitive environment.
• Given the regional scope of the role frequent travel throughout India is expected to meet with key accounts attend industry events etc.

The ideal candidate should possess the following qualifications:

• A bachelors degree and above in Business-related studies or equivalent experience operating at a strategic level.
• Over a decade of sales experience bringing a wealth of knowledge and expertise to the table.
• Proven track record of successfully selling technical solutions making complex concepts accessible to clients.
• Familiarity with relevant industry sectors providing a deep understanding of client needs and market dynamics.
• Excellence in managing large enterprise accounts consistently delivering value and exceeding expectations.
• Experience in channel sales strategies enabling maximization of market penetration and effective revenue growth.