Employee Relations Coordinator

4000 employees. Lending a helping hand. Core of company support.

Employee Relations Coordinator

24000 - 32000 ( Benefits)

Grade: P1

Reports to: Employee Relations Manager

Contract: 12 month fixed-term contract

Hours: Full time 35 hours per week

Location: Stratford London . Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

External closing date: 20 February 2026 23:55

Internal closing date: 27 February 2026 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment please contactas soon as possible.

Recruitment process: One competency-based interview with an exercise

Interview date: 26 & 27 February and 05 & 06 March 2026. We will be shortlisting on a rolling basis so please do not delay in applying.

How do I apply We operate an anonymised shortlisting process in our commitment to equality diversity and inclusion. CVs are required for all applications; but we wont be able to view them until we invite you for an interview. Instead we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly fairly and objectively.

At Cancer Research UK we exist to beat cancer.

We are professionals with purpose beating cancer every day. But we need to go much further and much faster. Thats why were looking for someone talented someone who wants to develop their skills someone like you.

This is an opportunity to join Cancer Research UKs Employee Relations (ER) Team of 8. The ER team (and wider HR department) play an essential role in engaging and inspiring Cancer Research UKs large and dynamic workforce of hundreds of shops and 2500 office staff across the UK by delivering operational transformation governance and an employee experience that enables us to be an inclusive sustainable and agile organisation.

As an Employee Relations Coordinator youll play a key role in supporting the smooth and timely management of ER cases across the charity. Youll collaborate closely with ER Specialists and HR colleagues to provide high-quality administrative and casework support across a range of matters including disciplinaries grievances performance sickness absence and wellbeing. You will also provide first-line advice to managers and colleagues on ER issues via a central email inbox.

Youll help ensure our processes run efficiently by preparing documentation supporting investigations and formal meetings maintaining accurate case records and helping to collate information for hearings and employment tribunals. Your work will contribute to creating a fair consistent and supportive experience for employees and managers helping to uphold our policies and compliance with employment law.

By the end of this contract your legacy will be to have made a meaningful contribution to improving the employee experience at Cancer Research UK helping to create an environment where people feel supported and enabled to do their best work. If youre an experienced ER or HR professional with strong administrative skills and experience supporting a high-volume ER case in large organisations wed love for you to join our mission.

What will I be doing

• Providing high-quality Employee Relations (ER) casework support to ensure all ER cases are managed in a timely and smooth manner across Cancer Research UK.

• Managing the ER Inbox providing first-line case advice to employees and managers covering a range of topics (such as absence flexible working and getting started).

• Supporting with investigations and formal meetings (including note-taking).

• Drafting and reviewing ER letters to inform employees of next steps and case outcomes.

• Arranging hearings and sending invite letters for disciplinaries and appeals.

• Accurately recording and maintaining case information ensuring that all paperwork is of a professional standard and meets GDPR and data protection regulations.

• Supporting in collating case timelines and documentation for hearings and employment tribunals.

• Supporting with processing Occupational Health referrals in line with agreed guidance.

• Updating the Casework Tracker to ensure that we can track and report on the volume and nature of the cases we are managing.

• Analysing customer feedback survey results sharing findings with the team.

• Maintaining the training matrix for ERdelivered sessions ensuring records are accurate and up to date.

• Staying updated on employment law regulations and external trends to aid with compliance.

What skills will I need

• Experienced ER or HR Administrator/Coordinator within a high-volume fast-paced HR environment in a large and complex organisation (c. 4000 employees).

• Experience supporting a high volume of employee relations cases with strong administrative skills meticulous attention to detail and robust record-keeping abilities.

• A solid understanding of UK employment law HR policies and procedures and how they apply across a range of ER cases (e.g. disciplinaries grievances capability sickness absence/health and wellbeing).

• Excellent interpersonal and customer service skills with a collaborative solutions-focused approach to supporting HR colleagues and employees at all levels.

• Clear verbal and written communication skills with experience drafting and writing ER letters.

• Excellent organisational and prioritisation skills with a track record of effectively managing multiple tasks while adhering to deadlines and working autonomously with minimal supervision.

• Able to remain resilient calm and composed in challenging situations.

• Ideally available on one months notice or less.

Our organisation values are designed to guide all that we do.

Bold:Act with ambition courage and determination

Credible:Act with rigour and professionalism

Human: Act to have a positive impact on people

Together:Act inclusively and collaboratively

Were looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If youre interested in applying and excited about working with us but are unsure if you have the right skills and experience wed still love to hear from you.

What will I gain

We create a working environment that supports your wellbeing and provide a generous benefits package a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our careers web page.

Additional Information

For more information about working with us please visit our website or contact us at .

For more updates on our work and careers follow us on: LinkedIn Facebook Instagram X and YouTube.

Our vision is to create a charity where everyone feels like they belong benefits from and participates in the work we do. We actively encourage applications from people of all backgrounds and cultures in particular those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact or 0as soon as possible.

Unfortunately we are unable to recruit anyone below the age of 18 so that we can protect young people from health & safety and safeguarding risks.