Claims Manager- Onsite OKC, OK
Share
Job Location:
Oklahoma City, OK - USA
Monthly Salary:
USD 75000 - 85000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
We are seeking a local candidate for this role and the position is located onsite downtown Oklahoma City Oklahoma.
Hours: 8:00am-5:00pm
Days: Monday-Friday
Flexible WFH Monday and Friday
Extended hours as needed during the week and occasional weekends as needed for business needs
APMEX is seeking an experienced Claims Manager to oversee all aspects of claims processing and resolution for our precious metals business. This position will be responsible for managing insurance claims customer disputes shipping discrepancies and product quality issues while maintaining exceptional customer satisfaction and protecting company interests.
The day in the life of a Claims Manager...
- Manage and oversee the entire claims process from initial report through resolution
- Investigate shipping damage claims lost package claims and product discrepancy reports
- Coordinate with insurance carriers shipping partners and vendors to resolve claims efficiently
- Develop and implement claims processing procedures and best practices
- Analyze claims data to identify trends and recommend preventative measures
- Train and supervise claims processing staff
- Maintain detailed documentation and reporting on all claims activities
- Work closely with Customer Service Logistics Operations and Quality Assurance teams
- Ensure compliance with insurance policies and company procedures
APMEX is a multibillion-dollar ecommerce company that is the leader in Precious Metals. Our employees love our values and culture. Our APMEX team is large enough to get the job done better than anyone else in the industry while being small enough to listen to and care about our employees. Without their dedication APMEX would not continue to be named the #1 Specialty eRetailer by Internet Retailer Magazine! Come see why APMEX was Voted as one of the Best Places toWork in Oklahoma! and one of the Top Workplaces by the Oklahoman. Join the team today!
Qualifications
Education:
- Bachelors degree in Business Administration Risk Management or related field required
Experience:
- 5 years of experience in claims management preferably in e-commerce or logistics
Computer Skills:
- Proficiency with claims management software and Microsoft Office Suite
Preferred Qualifications:
- Strong understanding of insurance policies and claims procedures
- Excellent analytical and problem-solving skills
- Outstanding communication and negotiation abilities
- Experience managing a team
- Detail-oriented with strong organizational skills
At APMEX our employees have access to extraordinary benefits including:
- Medical Dental and Vision
- Short Term Disability & Long-Term Disability
- Life Insurance
- 401K (Company matches!)
- Free Lunch every day
- Tuition Reimbursement
- College Debt Repayment
- 9 Paid Holidays
- Paid Time Off with Sell Back Option
- Paid Day off for your Birthday
- Paid Volunteer Opportunities
- Lunch and Learns
Required Experience:
Manager
Key Skills
- Experience Working With Students
- Google Docs
- Organizational skills
- Classroom Experience
- Data Collection
- Materials Handling
- Workers' Compensation Law
- OSHA
- Special Operations
- Team Management
- Experience with Children
- Supervising Experience
