Shift/Hours: Tuesday-Friday 11:30a.m.- 8:00 p.m. & Saturday 9a.m.-5:30p.m. EST

Position Overview

The Intake Coordinator position is part of Trinity HealthAtHomes Customer Care Center (C3). Our Intake Coordinators are responsiblefor communicating coordinating and documenting care for the transition of patients to home-based servicesThisrole is also responsible for identifying / determining appropriateness of care gathering medical gathering /verifying insurance and financial data documenting in the EMR and communicating with patients and families as well as working with Care Management physicians and referral sources.

Why Join Us

Start Here Grow Here... Stay Here!

At our core we believe in building careers not just jobs. Many of our team members stay with us for the long hauland for good reason. Our culture is built onsupportgrowthand opportunity.

What You Can Expect:

• Consistent Reliable Workloads
  Enjoy steady assignments with guaranteed hoursno surprises.

• Competitive Pay & Low-Cost Benefits
  Get exceptional coverageand real savings that make a difference.

• Supportive Leadership
  Ourmanagement team is here to help you succeed every step of the way.

• Career Growth Opportunities
  Every leader on our team started in a field roleyour path to leadership starts here.

• Epic EMR System
  Streamlineddocumentation and communication for better care and less stress.

• Fast Hiring Process
  Quick interviews and joboffersbecause your time matters.

• Meaningful Work
  Deliver one-on-one care that trulyimpactslives.

Minimum Qualifications

• Associates degree preferred High School diplomawith equivalent 2-4yearsindustry experience.

• 2-3 years home care hospice discharge planning or case management experience preferred.

• Working knowledge of governmental reimbursement criteria. Knowledge of third party / managed care contracts related to THAH services preferred.

• Microsoft computerskillset required. Experience with THAH current software platforms and applications preferred.

• Working knowledge of standard office equipment and remote technology

• Must be able to communicate with high-level customer service phoneetiquetteand confidence to effectively work with internal and external customers.

• Demonstrates a commitment to customer service anddemonstratesagility and challenges to engage andparticipatein process improvement.

• Mustpossessinterpersonal skills sufficient to interact effectively with clients and their families as well as caregivers peers subordinates supervisors referral sources divisionalpersonneland the public.

• Previous experience working in a healthcare environment demonstrating computer literacy.

Benefits Highlights

• Day 1 Benefits - Health dental and vision insurance

• Daily Pay

• Shift Differential Pay (if applicable)

• Employee Referral Reward Program

• Short and long-term disability

• Tuition Reimbursement

• 403b

• Generous paid time off

• Comprehensive orientation

About Trinity HealthAtHome

Trinity Health At Homeis anational home care hospice and palliative care organization serving communities throughout eleven states. As a faith-based not-for-profit agency we serve patients and families in the comfort of home offering skilled nursing therapy (physical occupational speech)and medical social are Medicare-certified and accredited by The Joint Commission. Learn more about us at Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.