Parts Counter Associate
Summary
Sells parts to all customers over the counter through the shop or on the phone.
Essential Duties
- Assists all customers (retail and shop) in selecting required parts in a friendly professional and efficient manner.
- Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
- Answers phone calls providing price quotes and other information.
- Provides high level of service to internal and external customers.
- Maintains professional appearance.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order if necessary.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Replenishes assigned inventory daily.
- Makes sure all internal requests for parts are billed on service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Issues credit for parts returned ensuring that the original invoice or its number is available so that purchase and pricing can be verified.
- Keeps front and rear counter areas clean and uncluttered.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
- Other tasks as assigned.
Every employee with Gerald Jones Auto Group is absolutely critical to its success. Gerald Jones has been a successful multi-brand group that has been locally operated since 1974. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. Come join our team!
Benefits
Medical & Dental Plans
Prescription Drug Program
401k Plan
Paid Vacation
Paid Time Off
Paid Sick Days
Paid Holidays
Employee Purchase Programs
Paid Training & Professional Development
Employee Discounts
Employee Referral Program
Qualifications
Organized and friendly personality
Demonstrated ability to work with others
Time management skills
Fantastic communication skills with your customers
Professional well-groomed personal appearance.
Clean driving record
Willing to submit to a pre-employment background check & drug screen
Required Experience:
IC
Parts Counter AssociateSummarySells parts to all customers over the counter through the shop or on the phone.Essential DutiesAssists all customers (retail and shop) in selecting required parts in a friendly professional and efficient manner.Informs customers of companion part requirements and specia...
Parts Counter Associate
Summary
Sells parts to all customers over the counter through the shop or on the phone.
Essential Duties
- Assists all customers (retail and shop) in selecting required parts in a friendly professional and efficient manner.
- Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
- Answers phone calls providing price quotes and other information.
- Provides high level of service to internal and external customers.
- Maintains professional appearance.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order if necessary.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Replenishes assigned inventory daily.
- Makes sure all internal requests for parts are billed on service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Issues credit for parts returned ensuring that the original invoice or its number is available so that purchase and pricing can be verified.
- Keeps front and rear counter areas clean and uncluttered.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
- Other tasks as assigned.
Every employee with Gerald Jones Auto Group is absolutely critical to its success. Gerald Jones has been a successful multi-brand group that has been locally operated since 1974. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. Come join our team!
Benefits
Medical & Dental Plans
Prescription Drug Program
401k Plan
Paid Vacation
Paid Time Off
Paid Sick Days
Paid Holidays
Employee Purchase Programs
Paid Training & Professional Development
Employee Discounts
Employee Referral Program
Qualifications
Organized and friendly personality
Demonstrated ability to work with others
Time management skills
Fantastic communication skills with your customers
Professional well-groomed personal appearance.
Clean driving record
Willing to submit to a pre-employment background check & drug screen
Required Experience:
IC
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