Travel Analyst

Working Title: Travel Analyst

State Role Title:Administrative and Office Specialist III

Position Type:Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Finance

Department: 100432 - Accounts Payable

Pay Rate:Pay Range

Specify Range or Amount:

Is this a JMU only positionNo

Is this a grant-funded positionNo

Is this a Conflict of Interest designated positionNo

Beginning Review Date:02/21/2026

About JMU:

At James Madison University (JMU) were more than just a publicly funded institution were a vibrant welcoming community located on a stunning campus where innovation collaboration and personal growth thrive. Our mission is to prepare students for a bright future and we believe that starts with supporting the people who make it all possible: our employees.

Why Work at JMU
We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:
Generous Leave: Enjoy paid vacation sick leave parental leave community service leave and 19 paid holidays annually.
Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources events and support.
Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

At JMU we believe in Being the Change and that starts with creating an environment where you can grow contribute meaningfully and feel supported every step of the way.

Discover what makes JMU a great place to work: Information:

Accounts Payable at James Madison University is accepting applications for a Travel Analyst. The successful candidate will focus on all State funded Travel Expenditures and Reimbursements utilizing the Chrome River Travel Management System and other Accounts Payable systems and practices. The successful candidate will also manage the Travel Charge Card Program through Bank of America.

Duties and Responsibilities:

Analyzes audits and reviews all travel expenditures for accuracy following prescribed guidelines. Maintains a good understanding of travel policies and procedures to ensure accurate assistance and training is provided to our campus partners. Maintains a thorough knowledge of the Chrome River Travel Management Systems functionality. Ensures accurate and timely reimbursements for travel and travel related invoices. Provides professional communication and assistance to both internal and external partners. Keeps up-to-date procedural documentation and changes. Maintains an awareness of the integration between Chrome River and Peoplesoft A/P and how those expenditures pass on to payment.

Qualifications:

Competitive candidates are required to possess the following qualifications:
Excellent communication skills utilizing positivity professionalism and customer service behaviors
Excellent listening skills to understand customer issues
General knowledge of basic auditing principles
Ability to provide guidance and training to others
Attention to detail and high level of accuracy
Evidence of strong organizational and time management skills
Ability to work under pressure efficiently prioritize meet deadlines and process high volumes of requests
Ability to handle confidential information appropriately
Advanced knowledge of Microsoft Office especially Outlook and Excel

Additional Considerations:
Experience with Chrome River Travel Management System or comparable software
Experience with financial and travel-related documents
Experience with Purchasing Cards; particularly managing them
Demonstrated experience working with accounts payable
Demonstrated experience working within strict policies procedures and regulations
Experience working in a client/server relational database and on-line technical systems

Additional Posting Information:

Conditions of Employment:

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age color disability gender identity or expression genetic information national origin parental status political affiliation race religion sex sexual orientation or veteran status.

We promote access inclusion and diversity for all students faculty staff constituents and programs believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: .

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at or You may also visit the JMU Human Resource Office located at 752 Ott Street Harrisonburg VA 22807 and we will be happy to assist you.