Amazon Channel Manager
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Job Location:
Honeoye Falls, NY - USA
Monthly Salary:
$ 90000 - 115000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Amazon Channel Manager
Reports To: Director of Ecommerce
Location: Rochester NY
Compensation:
TES Staffing is partnering with an established multi-channel e-commerce company operating large high-volume Amazon storefronts with thousands of SKUs across multiple product categories. Amazon represents the majority of their marketplace business and a significant portion of total company revenue.
As they enter a major rebrand and next phase of growth this role is critical to unlocking the next level of performance across Amazon and other marketplaces.
Youll be the Amazon expert in the building. Youll own the channel growth strategy define inventory and fulfillment expectations that operations teams execute against set the standard for how customers are served on Amazon and manage a team of remote team members and external agency partners. Youll work closely with the Director of Ecommerce and the broader ecommerce and supply chain teams.
If youve never logged into Seller Central this role is not for you.
What Youll Own
Reports To: Director of Ecommerce
Location: Rochester NY
Compensation:
- Base salary: $90000 - $115000 depending on experience
- Performance-based bonus tied to channel growth metrics
- Comprehensive benefits package
TES Staffing is partnering with an established multi-channel e-commerce company operating large high-volume Amazon storefronts with thousands of SKUs across multiple product categories. Amazon represents the majority of their marketplace business and a significant portion of total company revenue.
As they enter a major rebrand and next phase of growth this role is critical to unlocking the next level of performance across Amazon and other marketplaces.
Role Overview
We are searching for someone who can own and grow the Amazon 3P channel. This is a Business & Industrial supply business with 10000 active SKUs consistent year-over-year growth and a lot of room to run. The right person lives in Seller Central keeps a large catalog healthy and competitive and knows how to find and go after the next pocket of growth.Youll be the Amazon expert in the building. Youll own the channel growth strategy define inventory and fulfillment expectations that operations teams execute against set the standard for how customers are served on Amazon and manage a team of remote team members and external agency partners. Youll work closely with the Director of Ecommerce and the broader ecommerce and supply chain teams.
If youve never logged into Seller Central this role is not for you.
What Youll Own
Amazon Growth Strategy
- Develop and own the Amazon channel growth plan. Youre the one identifying where the opportunities are and how to go after them.
- Analyze the catalog to prioritize high-impact areas: assortment gaps underperforming categories conversion optimization traffic growth and selection expansion
- Build and present strategic recommendations to the Director of Ecommerce for resourcing and prioritization
- Stay current on Amazon marketplace trends algorithm changes and competitive dynamics
Amazon Operations & Account Health
- Manage day-to-day Seller Central operations across a 10000 SKU catalog
- Monitor and maintain account health policy compliance and Buy Box performance
- Stay ahead of Amazon policy changes algorithm updates and enforcement trends
Inventory & Fulfillment Standards
- Define inventory targets replenishment cadences and FBA/MFN allocation strategy.
- Own the business case for inventory decisions. You need to understand the P&L and balance sheet implications of stock levels storage fees aging inventory and fulfillment mix.
- Monitor FBA storage costs and inbound/outbound economics. Set expectations and flag risks early.
- You dont purchase inventory or manage the warehouse but the teams that do are working to your plan.
Customer Experience Standards
- Own the standard for how Amazon customer interactions are handled: response times tone resolution approach and escalation paths
- You dont manage the customer service team directly but you set the bar and make sure its being met
- Monitor customer metrics (ODR feedback A-to-Z claims) and drive corrective action when things slip
Amazon Content & Merchandising
- Own all Amazon-native content: listing copy titles bullets A Content Brand Store pages and imagery optimization
- Run regular listing audits to keep content accurate compliant and performing
- Coordinate with the ecommerce team when products need new photography creative assets or remerchandising
- Identify underperforming listings and build optimization plans
Agency & Team Management
- Direct and manage remote team members handling catalog updates case management listing work and operational tasks
- Manage the external advertising/PPC agency. Set expectations review performance and hold them accountable on ROAS and spend efficiency.
- Evaluate and recommend third-party tools and service partners as needed
Reporting & Insights
Track and report on key channel metrics: revenue margins Buy Box % advertising efficiency catalog health and fulfillment costs- Turn data into clear recommendations for the ecommerce leader
- Provide regular updates to leadership on channel performance and growth opportunities
How Youll Work Cross-Functionally
This role sits at the center of several teams. Heres how those partnerships work:- Director of Ecommerce is your direct partner on channel priorities P&L performance and brand strategy across The Lab Stockroom
- Supply chain & operations executes on the inventory targets replenishment needs and fulfillment mix you define
- Customer support delivers against the standards you set for Amazon customer interactions
- Creative & ecommerce team produces the photography and assets you identify as needed
- External PPC agency runs ad execution to your direction; you review performance and drive accountability
What Were Looking For
Required
- 2-4 years managing an Amazon 3P seller account with a large catalog (1000 ASINs)
- Hands-on experience with both FBA and merchant-fulfilled models
- Strong working knowledge of Amazon SEO catalog management A Content and Brand Store
- Ability to manage and direct remote team members and external agency partners
- Comfortable with data. You can pull reports spot trends and make recommendations.
- Strong organizational skills and ability to manage multiple priorities across a large SKU base
- Bachelors degree or equivalent experience
Preferred
- Experience with third-party Amazon tools (Helium 10 Jungle Scout or similar)
- Background in B2B industrial or lab/science supply categories
- Experience managing external PPC/advertising agencies
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
Recruiting Agency in Rochester NY specializing in temp or temporary staffing and permanent placement staffing in the greater rochester ny area
