Account Specialist, Strategic Partnerships Office Of Communications & Marketing UTK

Reporting to the Director of Strategic Partnerships the Account Specialist is a member of the Brand Partnerships & Licensing team within the Office of Communications & Marketing (OCM). This role supports the overall mission and goals of the University of Tennessee campus. Leads the service components of campus (non-athletics) partner projects to ensure consistent and first-rate partner experiences while maintaining excellent lines of communication with internal stakeholders to ensure executional success.

University partnership operations: manage day-to-day activation and fulfillment for a portfolio of university brand and corporate partnerships ensuring commitments timelines deliverables and expectations are executed in alignment with institutional priorities.

Partnership project management: serve as project manager for partnership initiatives overseeing activations campus engagements partner assets and approvals from initiation through completion.

Partnership planning and documentation: develop partnership briefs and documentation in collaboration with leadership defining scope milestones deliverables timelines and success measures.

Partner hosting and engagement coordination:plan coordinate and execute partner hosting and on-campus engagement experiences including itineraries logistics approvals and visit materials.

Meeting coordination and facilitation:schedule plan and facilitate partner and campus stakeholder meetings; prepare agendas lead discussions as needed document outcomes and manage follow-up communications.

Campus partner engagement:serve as a primary liaison between external partners and campus stakeholders facilitating clear consistent communication throughout the partnership lifecycle.

Issue resolution and judgment: exercise independent judgment and discretion to resolve complex partnership issues involving multiple stakeholders institutional policies and partner expectations.

Partnership growth and renewal support:identify opportunities to enhance and expand partnerships; support renewals through reporting year-end recaps and preparation of leadership briefing materials.

Partner research and analysis:conduct research on current and prospective partners; monitor relevant industry and account developments; communicate pertinent updates to internal stakeholders.

Reporting and outcomes evaluation:prepare partner reporting post-event analyses and recap communications; gather outcomes to inform future partnership strategies and improvements.

Asset and records management:organize and maintain partnership assets documentation and materials in accordance with university branding accessibility and records retention standards.

Cross-team collaboration:collaborate with campus units communications creative athletics and administrative teams to support partnership initiatives and ensure alignment.

Campus representation:represent the Office of Strategic Partnerships in campus meetings planning sessions and cross-functional committees as appropriate.

Other duties as assigned:perform additional responsibilities in support of departmental and institutional goals.

Required

• Bachelors Degree and three years experience in sponsorship activation marketing or account management

Knowledge Skills and Abilities

• Ability to conduct themselves with a high level of initiative

• Ability to work independently

• Strong written and verbal communication skills

• Ability and willingness to initiate and maintain personal relationships

• Skilled at being highly organized; able to prioritize and execute multiple tasks

• Skilled at attention to detail

• Ability to maintain a positive upbeat attitude under pressure

Preferred

• Five years experience in sponsorship activation marketing or account management
• Experience working onsite at a university or sports property
• Knowledge of University of Tennessee Knoxville campus programs & athletics

Work Location

• Knoxville TN

• This is an onsite position

Compensation and Benefits

• UT market range: MR09

• Find more information on the UT Market Range structurehere

The university offers a highly competitive benefits package that includes health insurance and retirement plans through the State of Tennessee generous annual and sick leave accruals longevity pay tuition waivers and discounts and more. Find more information on UT Benefitshere

Application Instructions

For full consideration applicants must apply electronically and submit a cover letter resume and the names email addresses and phone numbers of three references. A minimum of two references should be current or previous supervisors.

About The College/Department/Division

The Office of Communications and Marketing is dedicated to advancing the universitys reputation. Staff members support the institutions mission and goals promote its successes and achievements inform and engage its stakeholders and ensure the integrity of its brand. We craft audience-focused communications based on data best-practices and emerging trends.

The division comprises several cross-functional teams employing professionals with expertise in design development video production content strategy feature writing editing marketing media relations internal communication and special events.

Additional Information on all postings provided by UTK