Expected Hourly Pay Rate:

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent driven by our mission to cultivate child family and community well-being. Whether the position works directly with the public or supports our programs every position is vital to our missions success and reputation as a leader. We are not your typical non-profit. We are 900 people strong and growing!

General Summary:
Under supervision the Program Assistant provides administrative support within an organizational structure primarily focusing on assisting the Child Care Financial Assistance (CCFA) Division. This position ensures efficient handling of administrative tasks compliance with program regulations and effective communication.

Please review the full job flyer here.

Essential Duties and Responsibilities

Within a team structure provide administrative support services to CCFA teams in compliance with regulations for subsidized childcare programs which include the following responsibilities:

Clerical and General Assistance: 55%

• Support case management tasks including but not limited to filing typing sending/receiving/loggingmailings; preparing enrollment and provider packets; sending copies of Notice of Action to parents and/or DPSS; clerical support with photocopying filing faxing typing mail processing; and maintaining CCRCs eligibility list
• As requested by Case Specialists request appropriate documentation to maintain family eligibility and program compliance. Develop and maintain accurate legible and complete written records of families program activity.
• Develop maintain and apply knowledge of program regulations guidelines and funding terms and conditions which can include Title V funding terms and conditions Stage 1 contract CDE and CCRC policies

Customer Service: 45%

• Provide professional customer service internally members and externally to clients families and providers. Answer telephones assist or transfer callers as expected follow-up as needed. Provide comprehensive support and technical assistance to parents regarding childcare questions and concerns.

• Provide daily communication and support as required to the Child Care Financial Assistance (CCFA) Division.
• Conduct face-to-face or virtual meetings orientations both scheduled and by walk-in with families and childcare providers in order to receive and process documentation and/or discuss changes in the familys case and complete/ review family needs assessment inclusive of developmental screenings as needed

Job Specifications

Minimum Required

• Education / Experience:
  • High School diploma or equivalent required and 2 years of equivalent related work experience (experience in Child Development Social Work Psychology Family Studies or related field); or
  • Associates Degree in the field of Psychology Sociology Child Development Social Work Family Studies or related field (as approved)
• Technical Requirements: Proficiency and experience with Windows-based programs and data entry.
• Travel: Some travel/business related driving required. Staff may choose any mode of transportation (driving walking bicycling carpooling etc.) to arrive to and depart from the location where attendance is required. Should a staff member choose to drive the staff member must become an approved driver with CCRC prior to driving on behalf of CCRC. Approved drivers driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance current California Drivers License and receiving DMV clearance.
• Work Schedule: Hybrid. Ability to work a regular full time schedule; overtime may be required as needed. Late shift schedule until 7 pm one Monday a month required.
• Work environment: Ability to work in a professional office environment.
• Background & Health Clearance Requirements: Background requirements determined according to the requirements of the program(s) which the position will be supporting. Background check required. As a grant-funded Agency supporting Children and Family Services CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history employment history / experience education reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process including:
  • Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safety Code Section 1596.871 and/or Head Start Program Performance Standards 1302.90).
  • Health Clearance: For positions working directly with the public in a child/ community care or child / community care adjacent setting or working with at risk populations CA Code of Regulations TitleCA Health and Safety Code 1596.7995 and/or Head Start Program Performance Standards 1302.93)
  • MVR / DMV clearance in accordance with CCRCs liability insurance provisions: For positions where driving is required.
  • Child Development Permit: For positions working in an educational capacity (California Education Code Sections 44242.5 44340 and 44341)
  • CPR / Pediatric CPR certification: For certain identified positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health & Safety Code 1596..866)
  • Federal Debarment Checks: For positions acting in a principal capacity to federal funds (Head Start Program Performance Standards 1304.11 Code of Federal Regulations Title 2 Grants and Agreements 2.180.320 and 2.180.995)

Preferred

All minimum requirements above met plus:

• Education: Bachelors degree
• Bilingual: Ability to converse write and/or translate in English & Spanish or Armenian

At CCRC passion and meaningful work is rewarded! We offer employees:

• Competitive compensation package
• Robust benefit offerings -Medical Dental Vision and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time Holidays and Paid Winter Break
• Opportunities for learning and professional development including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!
  

We have doubled in size over the past 10 years. We provide child development and early education workforce development opportunities child care financial assistance Head Start preschool and Early Head Start services and more for close to 50000 parents children and child care providers each month in Northern Los Angeles County including Antelope Valley and the entirety of San Bernardino County including an office in Victorville serving a total geographic area of 22500 square miles.

Child Care Resource Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex including sexual orientation and gender identity national origin disability protected Veteran Status or any other characteristic protected by applicable federal state or local law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

Accommodations: If you are a qualified individual with a disability or a disabled veteran you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation contact a Human Resources Representative at ext. 6599 or email them at