Employee Experience Specialist ProcurementHR with German

Do you speakGerman Then you could be our nextEmployee Experience Specialist inProcurementand HR!Our organization is growing andJ&J colleagues will rely on your support every single workday. Together as a team we guarantee that the company runs smoothly that employees have someone who listenshelpsand answers theirProcurementquestions.

What does that meanforYOU

As a member of our team you will get a 360 view of allProcurementand HRtopics and support employees in multiple countries.Their questions relate to topicssuch as employee programs and services policiesprocessesand much more.

You will beatthe heart of ourserviceoperations collaborating with colleagues in specialist teams. If youdontknow much aboutProcurementyet we have a phenomenal training curriculum to get you up to speed.

We are proudly international! Our team provides the perfect environment to meet people from all over the globe and use your language skills.

Johnson & Johnson is dedicated to a culture of social responsibility a commitment we enshrined in our Credo. As a company we want to contribute to the communities we live and work in.

We are a modern employer offering lots of benefits and flexible work options. We take your career and personal growth seriously and hope to welcome a new member to the team very soon.

This is what WE offer YOU at J&J:

• Competitive benefits package!(5 weeks of vacation a multi-sport card fully subsidized lunch vouchers fully paid public transport language courses an onsite gym and canteen pensioninsuranceand many more ...)

• International multilingual environment

• Engagement activities to network socialize and help the local community (team buildings department meetings engagement squads charitable volunteering opportunities)

• An opportunity to be part of a global market leader and develop your career

• A dynamic and inspiring working environment with encouraging managers (regular coaching one-on-one meetings)

• Many opportunities to work on exciting projects and explore the company through GROW assignments

• Possibility to grow and apply for promotions or other roles within Johnson & Johnson

The responsibilities & the impact YOU will have:

• Working onProcurement-related inquiries from J&J employees via web form chat and phone (limited number of calls) clarifying the need answering the questions andassistingin the resolution of problems

• Investigating issues and findingtimelysolutions

• Detailing all cases in our case management application (ServiceNow)

• Transferring complex transactions to Specialist Teams

• Discussing employee service issues with manager and advisors

We would love to hear from YOU if you have:

• 0 - 2 years of relevant work experience (e.g.customer service)

• freshgraduates are welcome to apply

• Fluent/C1 level ofGermanand English(isa must)

• Other European languages such as French are welcome

• Bachelors Degree

• Excellent customer service skills

• Interest inProcurementand HR

• Strong written and verbal communication skills and attention to detail

• Ability to prioritize workload and providetimelyfollow-up and resolution