U22-011Business Intelligence Analyst

Irvine, CA - USA

Monthly Salary: Not Disclosed

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Purpose

Provide day to day BI operational support to the Customer Success organization and all related regions/departments position reports directly to Manager of Customer Success Operations.

Key Responsibilities

Business Intelligence Support to the Customer Success Organization

Regularly meet with business stakeholders to gather data requirements and generate technical specifications for IT
Curate data sources to provide insight behind the numbers suggest a root cause and resources for further investigation
Enhance existing data delivery and models and provide feedback on possible improvements

Reporting & Maintenance

Assist in the creation of Power BI reports and dashboards to give visibility into key performance indicators and metrics
Monitor and audit internal reporting to ensure metric accuracy
Carry out routine maintenance checks to identify any data discrepancies that need to be corrected
Work with team members to validate and correct data where needed

While the job description describes what is anticipated as the requirements of the position the job requirements are subject to change based upon any changing needs and requirements of the business.

Qualifications

Associates degree or a more advanced degree in a field relevant to business intelligence (computer/data science statistics business analytics engineering mathematics physics etc.) with a minimum of 2-4 years of experience. Experience in the tech industry is a plus.
Experience with Microsoft Excel and at least one business intelligence tool (e.g. Qlik Tableau Power BI (preferred) etc.) is mandatory. Experience with at least one data engineering language (e.g. SQL R Python etc.) is a plus. Further knowledge in data science is appreciated.
Knowledge of database structures and querying an aptitude in math/science and software development skills along with expert-level knowledge of data relations and transformations.
Self-sufficiency in learning new software and techniques.
Additional requirements include having a portfolio with relevant professional explorations of data as well as being an expert in evaluating data models and data queries.
Ability to interact and communicate with all levels of an organization as well as translate business rules into technical requirements that can be shared with IT.
Effective written and verbal communication skills.
Team player who is also able to work independently with little to no supervision for extended periods of time (e.g. a business week).
Ability to work collaboratively and make decisions in a timely manner.

Authorities

Manager of Customer Success Vice President of Customer Success

Interfaces

Finance/Accounting Order Processing Professional Services Technical Support and I.T.

Kofax Inc. is an Equal Opportunity Employer M/F/Disability/Vets

Required Experience:

Job PurposeProvide day to day BI operational support to the Customer Success organization and all related regions/departments position reports directly to Manager of Customer Success Operations.Key Responsibilities Business Intelligence Support to the Customer Success Organization Regularly meet wit...