CDS Collaboration Spaces Leader (Hybrid Secret Clearance Required)

Date Posted:

Country:

United States of America

Location:

US-MA-TEWKSBURY-TB2 50 Apple Hill Dr SUDBURY BLDG Tewksbury Tb2 200 Sudbury

Position Role Type:

Hybrid

U.S. Citizen U.S. Person or Immigration Status Requirements:

Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance

Security Clearance Type:

DoD Clearance: Secret

Security Clearance Status:

Active and existing security clearance required on day 1

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial military and government customers worldwide. It comprises three industry-leading businesses Collins Aerospace Systems Pratt & Whitney and Raytheon. Its 185000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics electric propulsion directed energy hypersonics avionics and cybersecurity. The company formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses is headquartered in Arlington VA.

The following position is to join our RTX Classified Digital Services team:

Role Overview:

RTX Classified Digital Services (CDS) is seeking a versatile and customer-focused CDS Collaboration Spaces Leader to deliver low-friction secure collaboration experiences and capabilities to RTX stakeholders including executive personnel. This role will develop and deliver modern easily accessed secure collaboration spaces and technologies which are abstracted from complex technical and security requirements. The successful candidate will be able to translate advanced innovative technical solutions into simple user experiences.

This role will be Hybrid at either our Tewksbury MA East Hartford CT or Arlington VA locations. It requires an active Secret Clearance in order to be considered

What You Will Do:

• Develop and deliver service delivery and executive support models for CDS Collaboration Spaces.
• Collaborate with service providers Enterprise Services partners and other external stakeholders to develop new capabilities and sustain existing services. Incorporate CDS capabilities with complimentary enterprise services including secure space standards and unclassified digital services.
• Troubleshoot and resolve complex operational logistical and technical challenges integrating operational processes technologies and stakeholder groups within and outside of RTX.
• Collaborate with Cybersecurity teams to ensure compliance with security requirements.
• Provide proactive high-touch customer service anticipating executive needs and ensuring timely resolution of issues.
• Deliver white-glove IT support for executive devices collaboration tools and video conferencing systems.
• Maintain visualizations reporting and analysis of service management data.
• Work with Cybersecurity professionals to maintain security requirements and provide documentation and training on advanced IT processes and procedures and other tasks as assigned.

Expectations of the Role:

• Develop operating models and technical solutions for reservable secure collaboration spaces.
• Support service delivery stakeholders within enterprise and business unit teams in accessing and fulfilling their support responsibilities.
• Administer executive level devices collaboration tools and video conferencing systems to ensure they are available and fit for purpose.
• Develop and maintain training to support service platform use.
• Travel Requirements: As needed up to 25%
• Location/Role Type: Hybrid work with in-person support; availability for occasional after-hours and on-call support.

Qualifications You Must Have

• Requires a University Degree or equivalent experience and a minimum 8 years of experience or an Advanced Degree and a minimum 5 years experience.
• Proficiency in network administration (WAN/LAN Cisco) system troubleshooting and cybersecurity tools/frameworks (e.g. RMF NIST).
• Customer service communication and organizational skills.
• Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer:

• Department of Defense Directive (DoDD) 8140 / 8570 Certification requirements (CompTIA Security CE or equivalent certification and an Operating System Certification
• Previous Information System Security Officer (ISSO) experience
• Strong written and verbal communication skills

Learn More & Apply Now

Work Location: Hybrid - Tewksbury MA East Hartford CT Arlington VA
Please consider the following role type definition as you apply for this role:
Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

As part of our commitment to maintaining a secure hiring process candidates may be asked to attendselect steps of the interview process in-person at one of our office locations regardless of whether the role is designated as on-site hybrid or remote.

The salary range for this role is 107500 USD - 204500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer including but not limited to the role function and associated responsibilities a candidates work experience location education/training and key skills.

Hired applicants may be eligible for benefits including but not limited to medical dental vision life insurance short-term disability long-term disability 401(k) match flexible spending accounts flexible work schedules employee assistance program Employee Scholar Program parental leave paid time off and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including but not limited to individual performance business unit performance and/or the companys performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

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