The Internal communications specialist develops and executes strategic benefits communications that effectively informs and engages Federal Reserve System employees/retirees about their benefits programs. This role works closely with senior leaders and subject matter experts to understand their needs analyze feedback and breakdown complex information into clear and compelling content. This person creates employee-facing communications and is responsible for identifying positive storytelling opportunities to engage staff in multiple locations throughout the country.
Collaborates with senior leaders and subject matter experts to execute strategic benefits communications plans to support organizational strategies values initiatives and programs.
Creates engaging content across multiple channels (e.g. digital print video presentations) that educates employees and retirees about their benefits options.
Maintains a benefits communications content calendar to help ensure timely delivery of information.
Connects with benefits partners and employee communicators across the country to help ensure consistent and accurate benefits information is being used.
Updates and maintains annual benefits materials (e.g. guides handbooks checklists).
Develops and tracks communication metrics to measure the effectiveness of communication strategies.
Assists in the planning execution and evaluation of key events (e.g. meetings workshops webinars benefits fairs) with benefits partners and employees.
Provides support for crisis communications activities including writing time-sensitive communications and partnering with senior leaders to help ensure consistency and accuracy in the messaging.
Monitors and analyzes communication trends to ensure continuous improvement.
Works with creative and brand marketing teams to leverage digital tools/platforms while ensuring videos graphics and other mediums achieve the desired communications effect.
Education: Bachelors Degree preferably in Journalism or Communications
Requirement:
Four years experience preferred
Six years experience preferred for Senior Specialist
Our total rewards program offers benefits that are the best fit for you at every stage of your career:
Comprehensive healthcare options (Medical Dental and Vision)
401K match and a fully funded pension plan
Paid vacation and holidays flexible work environment
Generously subsidized public transportation
Education Assistance Program
Professional development programs training and conferences
And more
This is not necessarily an exhaustive list of all responsibilities duties performance standards or requirements efforts skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies rush jobs change in workload or technological developments).
The Federal Reserve Bank of Atlanta is an equal opportunity employer.
The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
Always verify and apply to jobs on Federal Reserve System Careers ( or through verified Federal Reserve Bank social media channels.
Required Experience:
Senior IC
One of 12 regional banks in the Federal Reserve System, the Federal Reserve Bank of Kansas City oversees system member banks and bank holding companies in Colorado, Kansas, Nebraska, northern New Mexico, Oklahoma, western Missouri, and Wyoming. The bank also has branch offices in Denv ... View more