Employment Services Advisor- Surrey Newcomers Centre (Fixed Term Until March 31, 2027)

MOSAIC operates on traditional and unceded Coast Salish Territories the ancestral lands of the sḵwxwú7mesh selílwitulh xʷməθkʷəyəm qiqéyt scəwaθən məsteyəx kʷikʷəƛəm qicəy qʼʷa:nƛʼən SEMYOME Sólh Téméxw (Stó:lō) Stzuminus WSÁNEĆ and Matsqui nations where we are privileged to carry out our mission.

WHY YOU SHOULD WORK WITH US:

MOSAICis one of Canadas largest settlement non-profit organizations. Our newcomer services change the lives of immigrants refugees and individuals from diverse backgrounds in Greater Vancouver and throughout BC. Since 1976 MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women Indigenous Peoples people with disabilities persons of diverse sexual orientation gender identity or expression (2SLGBTQI) and racialized individuals. We have been recognized in the2019 List of Best Workplaces in Canada (100-999 employees) the2020 list of Best Workplaces Managed by Womenand2021 List of Best Workplaces in Canada(100-999 employees) by the Great Place to Work Institute. Our employees benefit from many diverse perspectives taking part in training opportunities for career growth.

Today the organization engages and serves over 26000 clients per year at 47 service and community locations in Greater Vancouver through a wide range of high-quality settlement and integration programs including services geared towards youth and family interpretation and translation language and workplace training counselling and employment. As a certified living wage employer and a CARF-accredited organization MOSAIC is among the countrys largest immigrant-serving organizations and enjoys a superb reputation a solid financial position and a hugely compelling mission.

JOIN OUR TEAM!

We are looking for a motivated Employment Service advisor to join our Boundary team!Not sure if youre 100% qualified We encourage you to apply anyway! MOSAIC is an equal opportunity employer. We encourage people from all backgrounds spaces and abilities to apply.

POSITION FUNCTION:

The Employment Services Advisor provides a wide range of services including case management support of client employment aspiration assessment of client employability and financial needs development of an action plan and follow up with client until a successful job attachment outcomeand may include group facilitation and job recruitment.

DUTIES OR RESPONSIBILITIES:

• Organize and deliver group sessions and Facilitate Workshops
• Client intake services
• Assess potential clients program eligibility for the program
• Case Management
  
• Conduct client needs assessment (CNA) and employment support services including work experience skills enhancement job search and job sustainment
• Building partnerships with employers community agencies and other stakeholders
• Assist clients to navigate between programs and services
• Maintain update and enhance curricula materials as appropriate
• Maintain working knowledge of local labour market trends community resources the needs of job seekers and employers effective ways to bridge their respective needs and current business sector protocols and procedures
• Document client activities in the program data base

MINIMUM QUALIFICATIONS:

• A post-secondary certificate degree or diploma in a relevant field with appropriate combination of course work and experience in employment counselling adult education (e.g. career or employment development vocational rehabilitation social work psychology sociology human services counselling education or human resources management) or appropriate combination of training and experience
• One to two-years experience conducting and interpreting client assessment coaching and mentoring clients working with individuals with complex barriers and a broad range of cultural backgrounds employment counselling referral services building partnerships with community agencies employers and other stakeholders providing customer service and resolving issues both in person and in a virtual delivery system curriculum development instruction to adult ESL learners an asset
• Current and satisfactory Criminal Record Check required.
  

DESIRED SKILLS AND QUALIFICATIONS:

• Facilitation Skills
• Cultural Sensitivity; able to work with diverse groups
• Able to build rapport with clients
• Able to develop employment related curricula
• Cross-cultural counselling
• Organized and able to set priorities and meet deadlines
• Interpersonal skills
• Able to work independently and with a team
• Tactful discrete diplomatic patient flexible
• Strong knowledge on MS Office suite
• Conflict resolution skills

BONUS SKILLS/CERTIFICATIONS:

• Career Development Practitioner Certificate an asset
• Proficiency in additional languages is an asset.
  

COMPENSATION: $28.58 - $31.03 per hour

HOURS:

Full-time (35 hours per week) Monday to Friday.

The successful candidate must be able to commute to our Surrey office at200-7134 King George Blvd.

BENEFITS:

A competitive benefits package is provided with contracts of at least 1 year in length and which offer a minimum of 17.5 hours of work per week.

DEADLINE: Until February 20 2026 by 4:30 PM

IMPORTANT NOTES:

• MOSAIC is an equal-opportunity employer. We encourage people from all backgrounds spaces and abilities to apply.
• Before applying you must be legally permitted to work in Canada through citizenship or permanent resident status. If you have a work permit please ensure that it allows you to work for the duration of this position.
• We are committed to creating a safe and healthy working environment for our employees. MOSAIC employees are expected to adhere to several policies and procedures such asRight to a Respectful WorkplaceandCode of Conduct.As of September 18 2023MOSAICs HSS-21 COVID-19 Vaccination Policy is currently suspended. Therefore until further notice employees are no longer required to provide a proof of vaccination. However should circumstances change and MOSAIC deems it necessary to reinstate such Policy in order to ensure a safe workplace MOSAIC reserves the right to require employees to provide proof of full vaccination against COVID-19 in order to be eligible to continue performing their work duties.

Required Experience:

Manager