Cashier OMNIA Dayclub Las Vegas

The Cashier greetsguestsanswersphonecallsand credit efficient manner in a high-volume pool/ nightclub atmosphere. Works in a professional manner while maintainingapositiveattitudeanddeliveringsuperiorGuestserviceatalltimes.

ESSENTIALFUNCTIONSOFTHEPOSITIONINCLUDEBUTARENOTLIMITEDTO:

• GreetGuests promptlycourteously and inatimelyfriendlymannerwithanupbeatattitude

• RespondtoGuestinquiriesandrequestsinacourteousandpolitemanner

• AnticipateGuestneeds

• ProvideGuestswith information anddirections

• RefersallunusualrequeststoManagerforproperhandling

• AdheretoallTheCompanyStandardOperatingProcedures

• MaintainallTheCompanySequenceofServiceStandards

• ProvideinformationtoGuestsregardingourvenuesmenusandpricing

• Recognizeand cultivate regularGuests andrepeat business

• Maintainline ofsight/atmosphere controlbycirculatingthroughyourwork areathroughout shift

• Reportanyincidentsoftheftvandalismorviolations

• Processesallpaymentsincludingroomchargescashcredit cardcompsetc.

• RespondtoGuestconcerns/complaints regardingserviceorcorrecterrorsorresolvecomplaintswitha positive attitude

• Abilityto communicatein EnglishwithGuestsandco-workers

• Keepthe areacleanandfreeofdebristhroughoutshift

• Keepareaorganized

• Ensurenightly/weeklyandopening/running/closingdutiesarecompleted

• Recordandreportanyequipmentfailureand/orsafetyhazardstoamanagerimmediately

• MaintainCompanySafetyandSanitationStandards

• Clean all spillsandwasteimmediately

• Disposestrashindesignatedreceptacles

• PrepareGuestchecksthroughPOSterminalfunctions

• ProcessGuestpaymentbycashcreditcardvenuecompsandallotherappropriatetendertypes

• Abilitytoperformbasicmathskills

• Obtainandreturnissuedbankeachdaycountthebankandensureitbalances

• Responsibletoensureaccurateaccounting of all cashiermonies

• Preparetheproperreportingformsforthedaywithnamedateshiftandoutlet

• Stockcashierstationwithpropersupplies

• Responsible forfollowingpropercheckoutprocedures

• MaintainaFacebookpageusedforworkthatidentifies the propertyanditsevents.()

• MaintainaTwitterpageusedforwork

• Tweetsinrelationtotherespectivevenueworked

• MaintainanInstagramaccount

• GuestListparticipation

• Focusonthedevelopmentofapersonalclientelelist

• Poseforpicturesasrequestedbymanagement and appearinuniformordesignated(logo)apparel .

• InteractandentertainGuestsinaprofessionalcordialandexemplarymanner

• Marketingandpromotingvenue-specificevents

• Relateddutiesasassignedbasedon extensiveexperienceworkingin anightcluband/orentertainmentvenue

• Assistallotherteammembersasneeded

• Createandmaintainasense of urgency

• Appearinuniformforallshiftsandpromotionalactivitiesatscheduledtime

• Performsotherjob-relatedduties asassigned

• InformManagementofanycomplaintcommentsorincident

• Presentanalluringandattractiveimagetofurthertheoverallthemeoftheclub

• AbilitytocreateandmaintainservicerapportthroughtheCompanysCorporatephilosophy

• Assistand/orcompleteadditionaltasksasassigned

TRAININGREQUIREMENTS:

• TaoGroupHospitalityin-venuecashiertraining

EDUCATION/WORKINGKNOWLEDGE:

• 5yearsexperienceinhospitalityworkinginahigh-volumevenue

• 21yearsofage

• POS systems

• Guestrelations

• Highvolumenightclub/lounge/restaurant/pooloperations

SKILLS/PHYSICALDEMANDS/WORKENVIRONMENT/SCHEDULE:

Theworkenvironmentcharacteristicsand/orphysicaldemandsdescribedherearerepresentativeofthoseateam member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Abilityto read writeandverballycommunicate

• Musthavegoodpositiveenergy throughouttheday

• Mustbeabletoprintlegiblyforteammembersmanagementandgueststoread

• Mustbeable tobendkneeland/orstandforextendedperiodsoftime

• Mustbeabletomovequickly

• Must beableto pushandliftup to 75lbs. with or without assistance

• Workinanenvironmentthatissubjecttovaryinglevelsofnoisecrowdsandsmoketheseverityof whichdepends upontheguest volume

• Workindoorsand/oroutdoorsexposedtohotand/orcoldsurfaces steamandwetfloors

• Mayworkextendedhoursirregularshiftseveningand/orweekendshiftsandholidayworkmayberequired

• Exposuretocleaning materials

• Mayworkextendedhoursirregularshiftseveningand/orweekendshiftsandholidayworkmayberequired