Product Compliance Associate, Local Shops
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Are you customer obsessed flexible smart and analytical strategic yet execution focused hungry and passionate about e-commerce Are you an experienced and entrepreneurial leader with a strong work ethic If yes this opportunity will appeal to you. The ideal candidate will be enthusiastic about managing challenging lengthy projects across multiple teams and locations. We are looking for an Operations Specialist who shares Amazons passion for the customersomeone who understands the importance of compelling delivery programs in creating an overall customer (seller and buyer) experience.
In this role you will be responsible for working closely with sellers seller support customer service sales and 3P carriers to identify delivery and fulfillment issues faced by sellers and work with them to alleviate their acute/short-term issues. You will also partner with product management teams to identify long-term delivery and fulfillment features and programs to improve the seller and customer experience on the Amazon platform.
Role and Responsibilities:
Monitor operations performance and work with other teams (3P Carriers Customer Service Seller Support Product Operations) to address performance issues and ensure metrics are within goals
Work with operational teams to solve seller-reported issues
Monitor and drive seller-impacting operational tickets to resolution
Gather and analyze seller contacts and seller feedback to develop seller experience improvement suggestions and work with Product Managers for solutions
Must be open to working on Saturday and Sunday with any other 2 days of the week as off
- 1 years of data-driven business operations processes experience
- Bachelors degree
- Speak write and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
- Knowledge of consumer product compliance processes and regulations
- Experience in regulatory compliance management with government agencies
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
In this role you will be responsible for working closely with sellers seller support customer service sales and 3P carriers to identify delivery and fulfillment issues faced by sellers and work with them to alleviate their acute/short-term issues. You will also partner with product management teams to identify long-term delivery and fulfillment features and programs to improve the seller and customer experience on the Amazon platform.
Role and Responsibilities:
Monitor operations performance and work with other teams (3P Carriers Customer Service Seller Support Product Operations) to address performance issues and ensure metrics are within goals
Work with operational teams to solve seller-reported issues
Monitor and drive seller-impacting operational tickets to resolution
Gather and analyze seller contacts and seller feedback to develop seller experience improvement suggestions and work with Product Managers for solutions
Must be open to working on Saturday and Sunday with any other 2 days of the week as off
- 1 years of data-driven business operations processes experience
- Bachelors degree
- Speak write and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
- Knowledge of consumer product compliance processes and regulations
- Experience in regulatory compliance management with government agencies
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Key Skills
About Company
Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive ... View more
