Customer Data Platform Developer

Were seeking a Customer Data Platform (CDP) Developer to help scale Customer Success through Salesforce data architecture automation and systems integration. This role is central to our shift toward a Customer Successdriven organization.

Youll design how customer data is unified activated and used to deliver personalized value-driven experiences. By turning telemetry engagement communications and lifecycle data into actionable insights youll enable Customer Success and Marketing teams to drive adoption retention and growth.

Our company is at a defining inflection point evolving from a historically product-centric partner-led approach into a truly Customer Successdriven organization. We are establishing a global Customer Success function from the ground up purpose-built to unlock the full value of our solutions and deliver measurable outcomes for every customer. This transformation represents more than a structural change - its a fundamental shift in how we understand engage and empower customers across their entire lifecycle. Joining at this stage offers a rare opportunity to help design the foundation influence cross-functional strategy and shape how Customer Success becomes a scalable data-enabled growth engine powering our future.

Key Responsibilities

Customer Success Data & Insights

• Automate Customer Success KPIs and playbooks using Salesforce data
• Build customer health scores lifecycle indicators and usage/adoption insights
• Create and manage Calculated Insights in Salesforce Data Cloud
• Ensure data quality identity resolution and governance

Salesforce Data Integration

• Architect Salesforce-first integrations with Data Cloud as the system of record
• Build and manage APIs connecting Salesforce with Azure apps Marketing Cloud Customer Success platforms and other tools
• Maintain reliable scalable data flows across product marketing and engagement systems

Data Cloud & Engagement Enablement

• Design and maintain the customer data model
• Enable segmentation journeys and lifecycle-based activation
• Support onboarding adoption renewal and expansion programs

Customer Success Platform Support

• Assist in selecting and implementing a Customer Success platform
• Define data integration and reporting requirements

Automation & AI

• Use automation and AI tools to scale workflows
• Automate data validation enrichment monitoring and reporting

Cross-Functional Collaboration

• Partner with CS Marketing Sales Product and Engineering
• Translate business needs into technical solutions

Preferred Qualifications and skills

• Minimum 3 years in Salesforce-focused Marketing Ops RevOps CS Ops or data roles
• Experience with Salesforce integrations and APIs
• SQL proficiency for validation troubleshooting and reporting
• Experience building data models for customer lifecycle analytics
  

Preferred experiences

• Experience with iPaaS/automation tools (Zapier n8n etc.)
• Familiarity with product telemetry data (Azure or similar)
• Experience with Salesforce Data Cloud
• Experience with Customer Success platforms (Gainsight Totango ChurnZero etc.)
  
  

Company Culture & Values

We are committed to fostering a collaborative inclusive and innovative environment where every employee is empowered to make an impact. Integrity transparency and accountability are core to how we operate.

Our culture promotes continuous learning open dialogue and mutual respect ensuring that diverse perspectives are heard and valued. We believe in responsible use of technology and long-term value creation through modern processes data and tools.

Apply

We offer an inclusive and unbiased recruitment process where employment decisions are based solely on qualifications regardless of race color ethnicity gender identity age sexual orientation or religion.

We ask that youdo not attach a cover letterto your application. Instead please include a brief motivation for applying in your CV. We also recommend that youdo not include a photoin your CV.

If this opportunity interests you we encourage you to apply as soon as possible.

For further information please contactDirector of Demand Generation & Digital Experience Morten Friberg Jensenat +

You can learn more about Milestone Systems via FacebookLinkedInorTwitteror by visiting .

We review applications on an ongoing basis and the position will remain open until a suitable candidate has been identified.

Please note that the position ison-site at our headquarters in Brøndby Denmark and requires avalid Danish work visa.