Senior Knowledge Manager

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profile Job Location:

Fort Meade, MD - USA

profile Monthly Salary: Not Disclosed
Posted on: 6 hours ago
Vacancies: 1 Vacancy

Job Summary

Koniag Professional Services LLC a Koniag Government Services company is seeking a Senior Knowledge Manager with a TS/SCI security clearance to support KPS and our government customer at Fort Meade offer competitive compensation and an extraordinary benefits package including health dental and vision insurance 401K with company matching flexible spending accounts paid holidays three weeks paid time off and Professional Services (KPS) currently has an opening for a Senior Knowledge Manager for the Defense Information Systems Agency (DISA). The successful candidate will support the Government Client with implementing knowledge management initiatives and provides a knowledge management framework to ensure the capture harnessing and exploitation of intellectual support of the Government Client the Knowledge Manager will develop and maintain Standard Operating Procedures (SOPs) User Guides and Knowledge Articles Training Videos and User Functions Responsibilities & Duties may include but are not limited to:Identify the knowledge critical to the Government Customers; looking beyond technical knowledge (know-how) to strategic business-environmental people and other knowledge categories (know-why know-who the individuals in the organization with knowledge in specific areas which are critical to the performance of the organization and enroll them in the process of managing processes for capture storage validation and retrieval of knowledge; both within the organization and externally with others. Identify and utilize data from various sources and databases and aggregates and prepares information in acceptable formats to enable and enhance strategic decisions. Aggregate and report data reports and information for senior and coordinate knowledge management policies processes and tools to ensure that the staff members are collaborating and executing at a high operational and Maintain Standard Operating Procedures (SOPs) User Guides and Knowledge Articles (KAs) as they pertain to Network maintain and update documentation within the SharePoint Knowledge Management repository including administration and development such as SharePoint sites sub-sites libraries and instructional materials such as training videos user guides tutorials and quick reference updated User Guides to include the associated on-line help versionsProvides classroom and individual training as requiredDevelops training schedule(s) manages enrollment(s) and documents attendance in accordance with the Government Customers processesPrompt for and facilitate the capture of important data points and information after significant the knowledge generated by the organization is easily visible and easily consumed for strategic :10-years of related experienceKnowledge of and experience applying knowledge management principles practices and identifying tools and developing appropriate processes for capturing storing validating and retrieving internal and external knowledge to the Clients developing knowledge management processes and technical writing and enterprise experience to maintain SOPs User Guides and Knowledge Articles within a Network developing maintaining and updating documentation within the SharePoint Knowledge Management developing instructional materials such as training videos user guides tutorials and quick reference using and managing a variety of collaborative technology tools (such as Sharepoint MS Teams Trello Excel ADVANA MS tools etc.)Experience identifying and utilizing data from various sources and databases and aggregates and prepares information in acceptable formats for Senior working with classified systems and environmentsStrong organizational project management and problem-solving skills with impeccable multi-tasking abilitiesProven stakeholder management and effective communication strategies with clients and senior to take a conceptual discussion and build a presentation to convey the message to senior technical writing and documentation skillsAdvanced MS Project Word and PowerPoint skills; proficient Sharepoint MS Teams Excel and Outlook application skillsEducation:Bachelors Degree in a related Requirement:To be considered must have a CURRENT/ACTIVE TOP SECRET clearance with eligibility to obtain SCI Location and Travel:Will be required to report onsite at the Ft. Meade MD location 5-days a CONUS travel in support of the Government Customer may be Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race color religion creed ethnicity sex sexual orientation gender or gender identity (except where gender is a bona fide occupational qualification) national origin or ancestry age disability citizenship military/veteran status marital status genetic information or any other characteristic protected by applicable federal state or local law. We are committed to equal employment opportunity in all decisions related to employment promotion wages benefits and all other privileges terms and conditions of company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website please get in touch with Heaven Wood via e-mail at or by calling to request Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical professional and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers employees and native communities. For more information please visit Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352

Required Experience:

Manager

Koniag Professional Services LLC a Koniag Government Services company is seeking a Senior Knowledge Manager with a TS/SCI security clearance to support KPS and our government customer at Fort Meade offer competitive compensation and an extraordinary benefits package including health dental and visi...
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Key Skills

  • System Architecture
  • Records Management
  • Zendesk
  • Customer Support
  • Live Chat
  • IT Service Management
  • ITIL
  • Sharepoint
  • Metadata
  • Knowledge Management
  • Intelligence Analysis
  • Content Management

About Company

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What We Do Koniag Government Services (KGS) is an Alaska Native Corporation comprised of multiple wholly owned subsidiary companies that deliver Enterprise Solutions, Professional Services, and Operations Management to Federal Government agencies. With an agile employee and corporate ... View more

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