Customer Service Representative
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Job Location:
Oklahoma City, OK - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Responsibilities
Qualifications
- Light clerical work including answering/screening/telephone calls to the appropriate person resolution of calls (orders quotes etc).
- Respond to customer requests for information concerning order tracking order expediting and product availability.
- Perform order entry at both sales invoicing level and request for products from supply plants.
- Notify customers of potential backorders credit issues order availability and any other information regarding orders.
- Act as a liaison between sales center and plant departments gather the necessary information and respond appropriately.
- Process all necessary paperwork for the daily operation of the sales center as required.
- Other duties as assigned.
Qualifications
- 1-3 years Customer Service experience door industry preferred
- Attention to detail and problem solving.
- Excellent telephone written and verbal communication skills while interfacing with all levels of staff and customers.
- Working knowledge of PCs and related software including MS Word Excel Access Lotus Notes etc.
- Strong math skills required.
- Willingness to learn product and processes and work as a team
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
Overhead Door Corporation offers more than a day job where you clock in and out; we’re a dynamic environment where you see the results of your hard work firsthand and receive deserved recognition.
