F&B Supervisor

Organize and oversee the various outlets. Ensure quality of food beverage service and ambiance. Maintain proper staffing and timeliness of various outlets

Job responsibilities include; although are not limited to:

• Operate within Forbes 5 star standards and hold team accountable to these standards on a daily basis.
• Display a congenial appearance and is well groomed at all times.
• Assisting the department manager in development implementation and maintenance of outlet service standards.
• Training both group and in one on ones to stress service standards safety and product knowledge
• Coordinates all service staff for all meal periods in the outlets during the shift
• Monitor set up and maintenance of department to ensure all side work is complete.
• Perform all other administrative functions required and communicate information to the department manager as needed.
• Work in safe manner at all times and follow all safety procedures as outlined in your Standards of Conduct and Loss Prevention Manual
• Knowledge of the food and beverage menus offered in the outlets
• Must be able to correctly ID guests when ordering alcohol either at tables or at the bar.
• To be able to conduct Safety awareness topics.
• Assist in organization of back of house storage areas office liquor rooms and beer coolers.

Qualifications :

• Ability to prioritize work load.
• Organization skills and ability to adapt quickly to any given situation.
• 2 year experience in bar or high volume restaurant in a similar restaurant/bar environment.
• Excellent telephone etiquette.
• Exceptional guest recovery skills.
• Strong Micros knowledge and experience
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions from groups of managers clients customers and the general public.
• All of the above to be done fluently in English.
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected

Additional Information :

Employee Benefits:
Join our team and enjoy a range of exclusive colleague perks including complimentary upgrades extended stays discounted stays across Fairmont & Raffles properties special dining and wellness discounts and added luxuries to enhance your experience. We believe in taking care of our team ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

Our Values

Respect:
We value the needs ideas and individuality of others. We treat everyone with fairness and dignity. 

Excellence:
We make genuine connections and we cherish every opportunity to make the people around us feel special.

Belonging:
We celebrate our differences. We support each other and we always stand together.

Empowerment:
We have authority to take initiative and anticipate moments that create unforgettable experiences. 

Integrity:
We build trust through mutual respect and being authentic.

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

Remote Work :

No

Employment Type :

Full-time