Technical Support & Oracle SCM Support 12 Months
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Job Summary
Educational Qualifications
Bachelors degree in:
o Information Systems
o Business Administration
o or a related discipline
Mandatory Oracle Supply Chain Management (SCM) Certification
Experience
Minimum 5 years of experience in:
o HelpDesk and technical support services
o System training delivery
o User support within government or enterprise environments
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Technical Skills
Strong knowledge of Oracle systems including:
o Oracle iSupplier
o Oracle iProcurement
o Oracle Purchasing
o Oracle Supplier Lifecycle Management
o Oracle Sourcing
o Oracle Inventory
Proficiency in Microsoft Office applications and Adobe Acrobat Pro.
Hands-on experience with ticketing and incident management systems.
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Behavioral and Language Skills
Strong communication and customer engagement skills.
Ability to explain and train users in a clear structured and professional manner.
Full proficiency in Arabic and English both written and spoken.
Ability to work under pressure and manage multiple priorities effectively.
Key Skills
- Dhcp
- SQL
- Active Directory
- VOIP
- VMware
- Customer Service
- Windows
- Trouble Shooting
- Java
- VPN
- Sharepiont
- hardware
- Dns
- Technical Support
- Software Applications
