Manager Commercial Education

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Medical Affairs Group

Job Sub Function:

Professional Medical Education

Job Category:

Professional

All Job Posting Locations:

Santa Clara California United States of America

Job Description:

Johnson & Johnson MedTech is recruiting for a Manager WW Commercial Education Robotics & Digital Solutions. This position will be based in Santa Clara CA/Bay Area.

About MedTech

Fueled by innovation at the intersection of biology and technology were developing the next generation of smarter less invasive more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at Manager WW Commercial Education Robotics & Digital Solutions is responsible for the development and delivery of comprehensive training programs for the internal teams commercializing and selling a surgical robotic system and tools. This will be achieved through strong clinical / customer knowledge along with exceptional collaboration and teamwork with R&D Marketing Professional Education Commercial Education Commercial leaders and External Partners. They will work closely with regional partners and commercial leaders to develop learning continuums and deploy a global training program demonstrating standard methodologies in adult learning and use of technology. They will also metric and track effectiveness of training programs to implement continuous improvement. The Manager will partner closely with colleagues in Global Education Solutions as well as external partners to co-create the learning strategy and ensure a high degree of execution consistency.

Core Job Responsibilities:

Strategy

• Collaboratively develop the learning strategy and design/improve learning programs to advance the clinical technical and sales strategy proficiency of the global commercial/ sales organizations.

• Support the strategy and architectural definition of educational programs.

• Develop robust commercial education project timelines needs assessments and value proposition while gaining alignment across key partnerships.

• Assist with building global learning continuums for prioritized product launches and ensures content is accessible to commercial teams.

• Assist with the development and implementation of metrics tracking education program efficacy and effectiveness.

Project Leadership and Execution

• Build implement measure adjust Train-the-Trainer (TTT) programs for regional partners to ensure seamless handoff of content for all learning experiences.

• Function as a primary administrator for a learning management system and maintain content integrity throughout product lifecycle.

• Assist with the development and implementation of metrics tracking education efficacy and effectiveness.

• Partner closely with curriculum design and subject matter experts to ensure effective and engaging education of internal team members.

• Ensures compliance with HCC and Company guidelines when facilitating content.

• Leverage technology to bring high engagement efficiency and effectiveness to learning programs.

• Facilitate virtual and in-person education programs with a focus on innovative learning programs and delivery.

Stakeholder Engagement and Communication

• Exemplify collaboration with multiple internal and external partners.

• Lead cross-functional teams across a diverse organization through influence management and persuasive skills.

• Enable strong collaboration with multiple internal and external partners to assess and leverage innovative training technologies and models to meet Commercial Education strategy objectives.

• Excellent communication skills verbal and written required.

Qualifications:

• A minimum of a bachelors degree is required.

• Minimum of 6 years in dynamic Healthcare Commercial or Education roles such as: Sales Sales Training Professional Education Instructional Design Clinical / Medical Education Marketing or Sales Management; or other applicable experience.

• Excellent written and verbal communication skills including the ability to listen understand customer feedback and competently relay information within the organization.

• Experience educating clinicians sales team members and/or peers on complex medical devices or technologies.

• Strong clinical expertise in related platforms and procedures (such as soft tissue robotics laparoscopic surgery endocutters energy bariatrics general surgery urology) with proficiency in anatomical specialty and product knowledge are preferred.

• Medical Device sales experience is preferred.

• Experience in leading complex learning and development programs is preferred.

• Project management experience is required.

• High technological and business proficiency is also required.

• Strong influence management and communications skills is required.

• Average of >25% travel.

• Ability to work in a regulated environment in compliance to ISO 13485 and 21 CFR 820.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or other characteristics protected by federal state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants needs. If you are an individual with a disability and would like to request an accommodation external applicants please contact us via internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:

Preferred Skills:

Brand Marketing Channel Partner Enablement Coaching Digital Strategy Global Market Learning Materials Development Medical Affairs Medical Communications Organizing Process Improvements Program Management Sales Enablement Sales Presentations Strategic Sales Planning Strategic Thinking Technical Credibility Training People

The anticipated base pay range for this position is :

Salary Range $134000 - $231 150 Bay Area

Additional Description for Pay Transparency:

Subject to the terms of their respective plans employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical dental vision life insurance short- and long-term disability business accident insurance and group legal insurance. Subject to the terms of their respective plans employees are eligible to participate in the Companys consolidated retirement plan (pension) and savings plan (401(k)). Subject to the terms of their respective policies and date of hire Employees are eligible for the following time off benefits: Vacation 120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington 56 hours per calendar year Holiday pay including Floating Holidays 13 days per calendar year Work Personal and Family Time - up to 40 hours per calendar year Parental Leave 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave 10 days Volunteer Leave 4 days Military Spouse Time-Off 80 hours Additional information can be found through the link below. Experience:

Manager