Solutions Engineer (3959)

Enabling safe and rewarding digital lives for genuine people everywhere

We make it our mission to ensure more genuine people have digital access to opportunities and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.

With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age location or background genuine people everywhere should be able to digitally prove who they are and where they live.

About the team and role

Solutions Engineering Team GBG Americas

At GBG Americas ourSolutions Engineering teamis a high-impact technically adept group that plays a strategic role in driving business growth. This team serves as a critical bridge between our advanced identity fraud and verification technologies and the evolving needs of our customers.

Our Solutions Engineers are trusted advisors partnering closely with Sales to design and deliver tailored solutions that solve real-world challenges. With deep technical expertise and a strong understanding of the sales cycle they ensure that GBGs offerings are positioned effectively and implemented seamlessly.

Key Highlights:

• Collaborate cross-functionally to align technical capabilities with client objectives.
• Support the full sales lifecycle with compelling solution design demos and proof-of-concepts.
• Contribute to strategic growth by translating complex requirements into scalable solutions.

Work Structure:
This is a remote position with a strong preference for candidates in the Atlanta metropolitan area. Travel for customer visits team collaboration and stakeholder meetings may be required (estimated up to 40%).

The Role

Were looking for a Sales Solution Engineer to support sales teams by providing business insights technical expertise solution demonstrations and tailored product presentations in the realm of identity fraud and verification services. This role will work closely with sales product and technical teams to ensure client requirements are accurately met.

What you will do

• Deliver compelling technical presentations and live demonstrations showcasing how GBGs solutions solve complex identity fraud and verification challenges.
• Lead the technical components of bids RFPs and proposals ensuring solution designs align with customer requirements and position GBG competitively.
• Address and resolve client concerns related to product integration configuration and customization by partnering closely with internal technical teams.
• Stay current on product enhancements releases and industry trends to effectively advise both the sales team and customers throughout the presales lifecycle.
• Develop deep handson expertise in GBGs product suite enabling you to serve as a trusted technical advisor for prospects partners and internal stakeholders.

Skills we are looking for

• Experience in a customerfacing technical role (Solution Engineering Technical Support Implementation IT Operations or similar).
• Programming familiarity in at least one language (Python JavaScript Java or C#). Ability to read code understand logic and assist in simple troubleshooting.
• Foundational understanding of APIs including how RESTful services work and how to test endpoints using tools like Postman or similar.
• General knowledge of SaaS platforms cloud applications and modern web technologies.
• Ability to explain technical concepts clearly to both technical and nontechnical audiences.
• Strong problemsolving skills and the ability to gather requirements and translate them into actionable next steps.
• Experience supporting customers through technical onboarding demos training or solution walkthroughs.
• Strong organization skills with the ability to manage multiple customer conversations and followup items.
• Confident polished communication skills with the ability to facilitate meetings give presentations and articulate value.

Preferred Qualifications

• Experience with API integrations SDKs or basic scripting as part of a technical implementation.
• Exposure to identity verification fraud prevention or securityfocused technologies.
• Familiarity with CRM tools such as Salesforce or HubSpot.
• Awareness of consultative selling methods (MEDDIC Challenger SPIN) even at an introductory level.
• Experience working with crossfunctional teams (Sales Product Engineering Customer Success).
• Basic understanding of cloud concepts (AWS Azure or GCP) and general security best practices.

To find out more

As an equal opportunity employer we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.

To chat to the Talent Attraction team and find out more about our benefits and why were a great place to work drop an email to and well be in touch. You can also find out more about careers at GBG and check out our current opportunities at Experience:

IC