Quarry Automation Account Manager

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Job Title: Quarry Autonomy Account Manager

Location: Peterlee County Durham OR Solihull West Midlands

Salary: 79424- 99279 doe

Hours: Full Time Permanent

Job Reference: R

Hiring Manager: Peter Walters

Closing Date: 26/02/2026

Additional Information:

• This role will be subject to contractual terms related to the contractual details of the individual locations.

• Travel: up to 50% - This position will require 50 % travel domestic and internationally. (The position travels extensively; at least two full weeks each month.)

• Domestic relocation assistance may be available.

The Opportunity

As an Account Manager - Command for Hauling you will be working with quarry customers and directing region and dealer efforts in pursuit of quarry surface autonomy sales and other related business within a defined autonomy product and geographic territory.

This position will report into the EAME MineStar Solutions regional teams but liaise with other Caterpillar business units and dealers to pursue autonomy product development and coordinate technical/commercial proposals.

Job Duties/Responsibilities may include but are not limited to:

• Supports the development of quarry surface command technology recommendations and commercial proposals.

• Participates on behalf of and commits Caterpillar in direct sales negotiations.

• Provides input to product business units concerning new product development new product requirements anti-competitive strategies and pricing.

• Establishes pricing strategies and is partially accountable for profitability

• Maintains coverage of key quarry customers.

• Participates in site evaluation of customers mine sites related to Command for Hauling and develop solutions to improve customers operations efficiencies and cost-per-ton.

• Evaluates product performance on customers sites and recommend ways to improve customers operations efficiencies and cost-per-ton.

• Spearheads the introduction of new quarry & mining products services and technologies.

• The position manages the completion of its own work assignments and coordinates work with others.

• The position is challenged to quickly and correctly identify problems which may not be obvious. The incumbent solves problems by determining the best course of action within departmental guidelines from many existing solutions.

• The incumbent sets priorities and establishes a work plan in order to complete broadly defined assignments and achieve desired results.

• Impacts key quality goals including Customer Satisfaction Timeliness Accuracy Efficiency etc.

• The position works to refine processes or procedures to ensure the best use of resources and technology in meeting quality goals.

Skills experience & qualifications you will have.

Basic Qualifications:

• Bachelors degree in engineering or equivalent experience.

• Experience in supporting quarry operations to improve productivity and lower operating cost.

• Industry Knowledge: Knowledge of the organizations industry group trends directions major issues regulatory considerations and trendsetters; ability to apply industry knowledge appropriately to diverse situations.

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.

• Effective Communications: Understanding of effective communication concepts tools and techniques; ability to effectively transmit receive and accurately interpret ideas information and needs through the application of appropriate communication behaviors

• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment

• Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner

• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients vendors and peers.

• Value Selling: Knowledge of the principles and practices for selling products technology and services; ability to provide overall product/service value and to differentiate support offerings that address clearly understood customer needs

• Account Management: Knowledge of account management; ability to manage day-to-day activities providing services and support to existing clients.

Top Candidates will also have:

• Knowledge of Cat MineStar Solutions Command products product applications and the Dealers role in selling and supporting MineStar Solutions as well as their business practices.

• Alternative to the above Extensive knowledge of Mining Automation solutions products product applications.

• Experience in technical sales support.

• Good human relations skills are required to develop a cooperative work relationship with others with Caterpillar dealers and customer organizations.

What You Will Get

We look forward to welcoming the successful candidate to our dynamic diverse and friendly team. We have a culture of openness autonomy support personal development as well as a continuous drive for improvement.

About Caterpillar

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For 100 years weve been helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed. #LI

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities duties and effort required of employees assigned to this job.

At the discretion of management this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of essential job functions as that term is defined by the Americans with Disabilities Act.

Posting Dates:

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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