LegalCollections Assistant

Fort Wayne, IN - USA

Hourly Salary: $ 19 - 21

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Job Description

SAC Finance Inc./Superior Auto is a growing regional automotive group that is seeking a Legal/Collections Assistant to join our team. Founded in 1975 we have been helping hardworking people purchase a vehicle they need despite credit challenges. Our mission is to build relationships that last by providing reliable transportation and convenient financing options. Join our team today!

This is a FullTime position with exceptional benefits and a strong management team. As a Legal/Collections Assistant you provide superior service at all times to our dealerships and administrative team. This includes but is not limited to preparing and processing legal proceedings for chargeoff accounts. At SAC Finance we seek driven individuals with a positive winning attitude. SAC Finances ideal candidate is seeking more than a job. Instead you are pursuing a career that offers unlimited growth within the company!

Duties and Responsibilities

Prepare charge off files as they come into the department status them appropriately.
Bankruptcy processing and filing proof of claims.
Set auction sales of repossessed vehicles post auction payments after sales.
Process post and import customer payments.
Scan and prepare files to attorneys in a timely manner
Answer & make calls to customers/vendors as needed to locate customers or vehicles.
Ensure we are following FDCPA CFPB and state specific codes when handling accounts.
Call customers that are set up for payment arrangements.
Other duties may be assigned as needed.

Competencies

Adaptability adapts to changing business needs conditions and work responsibilities and works with a variety of situations individuals groups and varying customer needs.
Creative/Innovative develops fresh ideas that provide solutions to all types of workplace challenges.
Customer Focus builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.
Organizational Awareness uses knowledge of the workings structure and culture of the organization and political climate to solve problems and accomplish goals.
Initiative recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues problems or situations.
Teamwork promotes cooperation and commitment within a team to achieve goals and deliverables.

Knowledge and Skills

Ability to work independently with minimal supervision and effective use of time.
Demonstrates a record of achieving performance goals and objectives.
Ability to make prudent decisions that are timely wellresearched and reflect awareness of impact.
Strong interpersonal skills including a willingness to consistently provide superior customer service.
Communicates effectively by providing precise and timely communication.
Ability to react appropriately under pressure and apply good judgement in ambiguous situations.
Commitment to confidentiality of customer and legal proceedings.
Ability to work effectively in collaboration with a team to achieve goals and objectives.
Proficiency in English and professional communication skills

Experience and Education

2 years legal/collection experience preferred
Highschool Diploma/GED required
Microsoft Office experience required

Requirements

Must have a valid state drivers license and a good driving record.
Must be at least 18 years of age.

Benefits

Paid Holidays
Paid Birthday Off
Health Dental and Vision Insurance
HSA Plan with Employer Contribution
401(k)
And Many More!

Required Experience:

Junior IC

Job DescriptionSAC Finance Inc./Superior Auto is a growing regional automotive group that is seeking a Legal/Collections Assistant to join our team. Founded in 1975 we have been helping hardworking people purchase a vehicle they need despite credit challenges. Our mission is to build relationships t...

Job Description

Duties and Responsibilities

Prepare charge off files as they come into the department status them appropriately.
Bankruptcy processing and filing proof of claims.
Set auction sales of repossessed vehicles post auction payments after sales.
Process post and import customer payments.
Scan and prepare files to attorneys in a timely manner
Answer & make calls to customers/vendors as needed to locate customers or vehicles.
Ensure we are following FDCPA CFPB and state specific codes when handling accounts.
Call customers that are set up for payment arrangements.
Other duties may be assigned as needed.

Competencies

Adaptability adapts to changing business needs conditions and work responsibilities and works with a variety of situations individuals groups and varying customer needs.
Creative/Innovative develops fresh ideas that provide solutions to all types of workplace challenges.
Customer Focus builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.
Organizational Awareness uses knowledge of the workings structure and culture of the organization and political climate to solve problems and accomplish goals.
Initiative recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues problems or situations.
Teamwork promotes cooperation and commitment within a team to achieve goals and deliverables.

Knowledge and Skills

Ability to work independently with minimal supervision and effective use of time.
Demonstrates a record of achieving performance goals and objectives.
Ability to make prudent decisions that are timely wellresearched and reflect awareness of impact.
Strong interpersonal skills including a willingness to consistently provide superior customer service.
Communicates effectively by providing precise and timely communication.
Ability to react appropriately under pressure and apply good judgement in ambiguous situations.
Commitment to confidentiality of customer and legal proceedings.
Ability to work effectively in collaboration with a team to achieve goals and objectives.
Proficiency in English and professional communication skills

Experience and Education