Key Account Manager Food Service

Position Summary

The Key Account Manager Food Service is responsible for managing retaining and expanding relationships with Liquid Environmental Solutions largest national and multi-location customers. This role focuses on long-term account growth contract renewals service expansion and executive-level relationship management within an assigned base of existing national accounts.

The ideal candidate is a consultative relationship-driven sales professional who thrives in complex multi-stakeholder environments and is comfortable partnering cross-functionally to deliver enterprise-scale customer solutions.

Compensation

• Base Salary: $75000 $85000

• Variable Compensation: Eligible foradditional Quarterly compensation through a combination of commissions bonuses and performance incentives

• Total Compensation Potential: Between$110k to 150k is expected with anticipated performance!

(Specific incentive structures vary by account performance renewals expansions and strategic initiatives.)

Essential Duties and Responsibilities

• Manage and grow a defined portfolio of large national and multi-location customer accounts with a strong focus on retention and expansion.

• Build and maintain trusted relationships with executive-level decision makers as well as operational financial and procurement stakeholders within customer organizations.

• Serve as the primary owner of the customer relationship ensuring alignment between customer needs and LES solutions.

• Prepare deliver and present Quarterly Service Reports / Business Reviews that provide insight into performance opportunities and growth strategies.

• Lead contract renewals and negotiate expanded scope pricing adjustments and service enhancements in alignment with company guidelines.

• Identify and develop upsell and cross-sell opportunities within existing accounts by applying consultative selling techniques.

• Partner cross-functionally with Operations Implementation Finance Legal and Corporate Support teams to deliver consistent high-quality customer outcomes.

• Develop and execute account plans that include growth objectives sales strategies implementation timelines and customer success milestones.

• Schedule and conduct regular in-person meetings with customers to maintain relationships advance renewal or expansion discussions and strengthen long-term partnerships.

• Accurately document all account activity opportunities and pipeline data within the company CRM system.

• Lead and coordinate the implementation of new locations or expanded lines of business within existing customer accounts ensuring smooth execution and communication.

• Maintain a professional responsive and customer-focused communication approach.

• Perform other duties as assigned that are reasonably within the scope of the role.

Knowledge Skills and Abilities

• Proven experience managing large multi-location or enterprise customer accounts in a B2B environment.

• Strong consultative selling skills with the ability to uncover needs influence decisions and position value-based solutions.

• Demonstrated success in contract renewals account expansion and long-term relationship management.

• Experience presenting to executive-level stakeholders using data-driven insights and clear recommendations.

• Ability to manage complex account dynamics involving multiple locations departments and decision makers.

• Strong organizational skills with the ability to manage multiple priorities and account plans simultaneously.

• High level of professionalism communication skill and executive presence.

• Comfort working cross-functionally to deliver customer solutions and manage implementations.

• Strong CRM discipline and familiarity with sales operating rhythms forecasting and reporting.

Education and Experience Requirements

• Bachelors degree or equivalent professional experience (required).

• Minimum of four (4) years of outside business-to-business sales or account management experience.

• At least two (2) years managing multi-location regional or national customer accounts within the restaurant grocery or retail industries.

• Demonstrated consistent history of meeting or exceeding revenue renewal or account growth goals.

Equal Opportunity Statement

Liquid Environmental Solutions is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race color religion sex national origin age sexual orientation protected veteran status or disability.

Equal Opportunity Employer M/F/Disability/Veteran

Required Experience:

Manager