Account Coordinator Maintenance & Repairs Vendor Management Client Support

Account Coordinator - Trade Services

Join a fast-paced growing and exciting company full of great opportunities!

Kellermeyer Bergensons Services (KBS) has immediate full-time permanent openings for an Account you enjoy working in a fast-paced environment and helping make an impact on safety in the workplace then this is the job for you!

About KBS

Kellermeyer Bergensons Services (KBS) is the largest privately held provider of facility services in North America servicing over 2 billion square feet of space daily. We help industry leaders across a wide range of key verticalsincluding retail industrial and logistics healthcare education manufacturing and moremaintain clean efficient and welcoming spaces that support their operations. As we continue to grow were looking for team members who are dedicated reliable and ready to contribute to a culture built on respect opportunity and pride in service.

Position Summary:

The Account Coordinator supports the management of all active accounts and vendor partners within an assigned market. They provide leadership and initiative to ensure services are complete and client expectations are met or exceeded. This individual evaluates the performance of service partners and communicates with the client to achieve satisfaction with our work; and fully leverages our relationships to benefit the client and Kellermeyer Bergensons Services.

Key Responsibilities:

Oversees a portion of a client account or various client accounts.

Follows all functional policies and ensures compliance to all standard operating procedures

Meets expectations all work/tasks and ensures that progress toward goals/objectives is made

Supports and executes the calendar of events from preseason preparations through postseason shutdown for landscape and snow

Manages customer issues as they arise during day-to-day operations

Supports and balances vendor sourcing to unify and increase profitability

Works in various customer portals 3rd party systems and KBS proprietary technology

Helps identify procedural issues and trends and shares examples of best practices with leadership

Able to carry out the essential functions of this job (with or without reasonable accommodation) without posing a specific current risk of substantial harm to health and safety of self and others

Performs other related duties as required and assigned

Requirements:

• Proficient with Microsoft Office programs (Word Excel PowerPoint Outlook) with advanced Excel skills required.
• WinTeam and Corrigo experience is a plus.
• Ability to read and interpret documents such as safety rules operating and maintenance instructions procedure manuals and safe handling for chemicals sheets/documents (generally in English; may have in Spanish where state required)
• 3 years in an account coordinator role ideally with experience in maintenance/ repairservices or another service-related field with high customer/client contact.
• KBS utilizes the KBSPresence mobile timekeeping software for accurate recording of employee work hours attendance management completion of required training and distribution of important employment-related information. All non-exempt employees are required to download and use the KBSPresence app on their personal mobile devices to clock in and out for their shifts and accordance with applicable local laws cell phone reimbursement is provided to support the use of personal devices for work-related tasks.

Whats In It for You

As a full-time KBS employee (30 hours per week) you may qualify for benefits including medical dental vision prescription drugs and more!

• Paid Time Off
• Paid Holidays
• Sick Time
• Life Insurance
• Short Term Disability Employer paid
• Long Term Disability
• Supplemental Health Insurance (E.G. Accident)
• 401k plan with a match or Non-qualified Deferred Compensation Plan
• Pet Insurance
• PerkSpot Discount Program discounts on travel gyms cell phones restaurants auto apparel & electronics

KBS considers all applicants for employment without regard to race color religion gender sexual orientation national origin age disability gender identity and expression marital or military status or based on an individuals status in any group or class protected by applicable federal state or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.