Quality Control Specialist

Job Description:

The Quality Control (QC) Specialist is responsible for verifying outbound shipments to ensure accuracy completeness and product condition before orders leave the warehouse. This role acts as a final checkpoint to prevent shipping errors damaged goods and customer dissatisfaction. The QC Specialist plays a critical role in protecting brand reputation and reducing returns chargebacks and reships.

Shift: 9:00AM-5:30PM

Key Responsibilities:

Order & Shipment Verification

• Verify outbound shipments against packing slips
• Confirm correct SKUs quantities variants and order configurations
• Inspect product condition to ensure items are free from damage defects or packaging issues
• Ensure products meet internal quality standards and customer expectations
• Identify document and isolate damaged incorrect or questionable items
• Flag recurring picking packing or inventory issues to leadership
• Document errors discrepancies and corrective actions
• Work closely with pickers packers inventory and supervisors
• Provide feedback and coaching to fulfillment staff when trends are identified
• Support audits cycle counts or special projects as needed

Qualifications

• High school diploma or equivalent
• 12 years of warehouse fulfillment or quality control experience (e-commerce preferred)
• Strong attention to detail and accuracy
• Ability to read and interpret pick lists packing slips and SKUs
• Basic computer skills (WMS scanners spreadsheets or ERP systems)
• Ability to stand walk and perform repetitive tasks throughout a shift
• Ability to lift up to 50 lbs as needed

Preferred Qualifications:

• Experience in e-commerce retail fulfillment or high-SKU environments
• Familiarity with barcode scanning and inventory systems
• Experience handling fragile collectible or high-value items
• Prior quality assurance or audit experience

Benefits:

• Health dental and vision insurance
• Paid time off
• 401k
• Employee Discounts
• Gym Membership Reimbursements

Salary Range: $20.00 - $30.00 an hour DOE

EEO/AAP Statement: Gamers Choice is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions heritages and experiences. Gamers Choice is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.

If you require an accommodation to participate in the application process contact us at

The above-noted job description is not intended to describe in detail the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so too may the essential functions of the position.

Required Experience:

IC