About the Role
We are seeking a highcalibre Despatch Planner with strong planning skills excellent communication and confidence using business systems. Based at our Birmingham (Smethwick) siteone of our key operational hubsyou will join us during an exciting period of operational modernisation following the implementation of a new scanning system.
You will be responsible for planning monitoring and reviewing the daily production schedule and UKwide transport plan working closely with the Despatch Team Leader and wider teams to ensure departmental targets are met.
This is a fastpaced handson role requiring strong organisation and problemsolving skills. You will help deliver worldclass customer service through efficient scheduling accurate documentation and smooth goods flow on and off site.
You will also contribute to continuous improvement by identifying and implementing changes that enhance efficiency reduce waste and improve ontime infull (OTIF) performance.
Key Responsibilities: (included but not limited)
Daily Planning & Scheduling
Plan daily vehicle schedules ensuring all lorries are allocated for the following day across UK-wide delivery and collection points.
Manage and allocate vehicle types up to 44T HGVs.
Assess capacity and plan loads to ensure routes are optimised and cost effective.
Coordinate day-rate and contract vehicles to maximise efficiency and ensure compliance with agreed terms.
Maximise load utilisation to reduce empty running and improve overall transport efficiency.
Operations & Coordination
Liaise closely with Production to understand priorities product availability and loading times.
Prepare all despatch paperwork including delivery notes manifests labels and compliance documents.
Create and issue accurate despatch work labels within required timelines.
Arrange inbound and outbound transport from multiple suppliers and external partners.
Communicate with Customer Services in the Birmingham office regarding order status timings amendments and updates.
Load & Material Management
Manage loads involving pallets cardboard raw board and stock ensuring correct allocation and handling.
Coordinate supplier collections and internal transfers ensuring steady material flow.
Maintain essential despatch materials such as pallets and labels ensuring stock availability.
Workload & Efficiency
Balance the daily despatch workload including managing early-morning peaks and preventing bottlenecks from 6am onwards.
Complete all PM tasks including nextday planning and preparation.
Monitor and reduce waiting times avoiding unnecessary waiting charges.
About You
Were seeking a proactive detailfocused individual with strong organisational and communication skills. Ideally you will have:
Minimum Requirements:
Experience in transport planning logistics or despatch operations (manufacturing or FMCG experience advantageous).
Strong understanding of vehicle capacities load planning and route efficiency.
Ability to work in a fastpaced environment with earlymorning operational peaks.
Confidence in liaising with production teams transport partners and customer service teams.
Excellent attention to detail particularly in paperwork scheduling and compliance.
Problem-solving ability especially around load allocation delays or capacity constraints.
A collaborative hands-on approach and willingness to support the wider team.
Benefits
Additional benefits include:
ife assurance
Income protection
Employee assistance program
Cycle to work scheme
Shopping discounts
Staff canteen area with facilities
On site parking
25 days holiday plus bank holidays
Pension scheme
Location: Birmingham (Smethwick)
Working Pattern: On Site Monday to Thursday 06:00 14:00/14:00-22:00 / Friday 06:00 13:00/13:00-20:00 rotating 1 week about
About us
Were DS Smith the company who are redefining packaging for a changing world. We believe a better more sustainable tomorrow is possible with the right people who challenge and support one another to enact positive change. Today we operate in more than 30 different countries supporting customers across sectors like FMCG industrial and e-commerce. We deliver on quality service innovation and added value to deliver market-leading sustainable packaging solutions our customers need. Our industry needs to transform and were building the team to drive change across Europe and North America
To fulfil our purpose of redefining packaging for a changing world we aim to build a diverse motivated and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly differences are valued and everyone has an equal opportunity to succeed.
Our people come from diverse backgrounds bring different perspectives ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply even those not meeting all criteria.
#LI-CE
DS Smith is an international packaging company, offering sustainable, plastic-free packaging, integrated recycling services, and sustainable paper products.