Content Manager (25 30 hoursweek)

Cape Town - South Africa

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

Candidates from South Africa New Zealand Australia UK preferred due to native English speaking requirements and British English writing style.

**About the Role**

Were an SEO consultancy that delivers high-value content strategy projects to corporate clients. Were looking for someone who prevents quality problems rather than fixes them building systems that ensure every article we deliver meets client expectations before it hits their inbox.

This is not a writer-scheduler role. Its about architecting scalable quality assurance systems.

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**What Youll Own**

**Quality Assurance and amp; Client Alignment (40%)**

Create detailed tone-of-voice and content guidelines for each client.

Get explicit client approval on guidelines before writing starts.

Audit writer output to ensure alignment with expectations.

Quality-check all content before client delivery.

Occasionally write content based on subject matter needs.

**Writer Development and amp; Training (20%)**

Evaluate and vet writer quality across our roster.

Deliver specific actionable feedback to improve performance.

Build ongoing feedback loops for writer development.

Identify mismatches between writers and clients.

**Strategic Article Selection (25%)**

Choose monthly article topics based on each clients content strategy.

Balance SEO opportunities client goals and team capacity.

Ensure all topics align with quarterly objectives.

**Performance Reporting and amp; System Optimization (15%)**

Report weekly to agency owner on team performance and quality trends.

Pinpoint breakdowns in our content production process.

Recommend improvements to increase quality and efficiency.

Track key metrics: client satisfaction revision rates quality scores.

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**What Success Looks Like**

Month 3: All clients have approved guidelines; revision rates drop by 30%.

Month 6: Youve built a performance dashboard showing writer strengths.

Month 9: Our QA system is fully documented and not reliant on your memory.

Month 12: Client satisfaction is consistently high and retainers are growing.

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**Youre the Right Fit If**

Youve led editorial quality at scale (agency publication or in-house).

You understand the difference between SEO editing and quality writing.

You can create repeatable systems and not just complete tasks.

Youre comfortable giving direct honest feedback to improve quality.

You think preventatively: How do I stop this from becoming a trend

You understand client service and know when to push or adapt.

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**Youre Not the Right Fit If**

You prefer writing over managing quality.

You need hand-holding and cant work autonomously.

You shy away from hard conversations about performance.

Youre just passing through and not looking to build long-term impact.

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**Practical Details**

Hours: 25 - 30 hours/week Monday to Friday. Must overlap with EST hours.

Location: Fully remote but available during core hours.

Compensation: Based on experience we prioritize quality over low cost.

Tools: Google Workspace standard SEO software stack.

Reports To: Agency owner (I handle strategy; you handle execution quality).

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**Why This Role Matters**

Our clients pay us thousands per month because they trust us to deliver strategic content. If quality slips that trust erodes. Youre the person who ensures quality is consistent repeatable and exceptional not left to chance. When you succeed we retain clients increase budgets and get more referrals. When we fail we firefight.

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**To Apply**

Please send:

1. Your resume

2. A 300-word answer to:

and nbsp; Describe a time you identified a pattern in content quality failures and the system you built to fix it.

3. One sample of content guidelines youve created (anonymized is fine)

No need for cover letter fluff. I want to see how you think about systems and quality.

Candidates from South Africa New Zealand Australia UK preferred due to native English speaking requirements and British English writing style.**About the Role**Were an SEO consultancy that delivers high-value content strategy projects to corporate clients. Were looking for someone who prevents quali...