Insight Partner, Individual Pensions & ISA
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Posted on:
2 days ago
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1 Vacancy
Job Summary
Job Title: Insight Partner Individual Pensions & ISA
Contract Type: Permanent
Location: Edinburgh
Working style: Hybrid 50% home/office based
Closing date: 17th February 2026
We are looking for an Insight Partner to play a pivotal role within the Customer Outcomes and Insight team. This is an exciting and influential senior role which will support our overall Individual Pensions and ISA strategy by commissioning and contributing to projects that use meaningful insight and analytics to inform business decisions and improve customer outcomes. You will also contribute significantly to the wider insight mix.
As Insight Partner you will support the Head of Insight by ensuring that the Customer Lifestage Director for Long Term Savings their leadership team and other key stakeholders are well-informed about market competitor customer employer and adviser insights within their areas of influence. You will be regarded as a senior trusted advisor who delivers clear actionable insights that drive business performance enhance customer value promote long-term growth and help achieve our Strategy and Purpose.
Key Responsibilities
Deliver clear actionable insights that inform and enable strategic decision-making across the business.
Act as a senior trusted advisor to leadership teams and key stakeholders.
Collaborate with colleagues across the insight function together with proposition distribution marketing and strategy to ensure insight needs are identified and fulfilled.
Create high quality high impact reports for key governance forums including the RLMIS Board Group Executive Committee (GEC UK Customer Committee (UKCC) and Independent Governance Committee (IGC) as relevant.
Drive initiatives that assess and improve customer outcomes.
Collaborate across the business to ensure alignment with our Strategy and Purpose.
Support the Head of Insight in creating and nurturing a market-leading insight function.
About you
This role is a great opportunity for a driven high energy individual who is proficient in synthesising diverse data and insight sets. You will be someone who is deeply passionate about helping an organisation achieve its Purpose and seeing customers thrive and flourish. Specifically you will have:
Proven and substantial experience in insight analytics or a related field ideally within the life and pensions sector
Strong analytical and problem-solving skills
Previous experience creating and delivering reports to senior stakeholders
Excellent communication and stakeholder management abilities
Ability to synthesise and present complex information from a diverse set of sources in a clear and impactful way
Experience working in a fast-paced cross-functional environment
Demonstrated strategic thinking and commercial acumen
About Royal London
Were the UKs largest mutual life pensions and investment company offering protection long-term savings and asset management products and services.
Our People Promise to our colleagues is that we will all work somewhere inclusive responsible enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered Trustworthy Collaborate Achieve.
Weve always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays an up to 14% employer matching pension scheme and private medical insurance.
Inclusion diversity and belonging
Were an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected whatever their background.
Key Skills
- Qualtrics
- Marketing
- Quantitative Research
- Spss
- R
- Data Visualization
- Tableau
- Research Experience
- Retail Link
- Survey Design
- Market Research
- Analytics
About Company
From Pensions to Retirement, Savings, Investments and Life Insurance, Royal London has been helping people plan for life’s financial milestones since 1861.
