Service Leader-ADD

Shangri-La Xiamen 厦门香格里拉

Shangri-La Xiamen opened in 2017 located in the heart of Guanyinshan International Business Centre which takes only 25-minute ride from the Xiamen Gaoqi International Airport and just minutes away from the Xiamen International Conference & Exhibition Centre. We have 325 luxurious rooms and suites and offers 3 F&B outlets including Café Amoy Chinese restaurant Lobby Lounge and 11 Banquet function house guest will enjoy the hotels comprehensive fitness and recreational facilities including kids club indoor lap pool steam rooms saunas and state-of-the-art gym equipment.

厦门香格里拉于2017年开业位于观音山国际商务中心的中心地带距离厦门高崎国际机场仅25分钟距离厦门国际会展中心仅几步之遥酒店拥有325间豪华客房与套房配备全日餐厅中餐厅大堂吧以及十一个大小不同的宴会厅此外酒店宾客可享受完善的健身和娱乐设施包括儿童乐园25米室内游泳池蒸汽浴与桑拿浴设施设备先进的健身器材

We are looking for a Service Leader- All Day Dinning
我们正在寻找一位全日餐厅主管
As a Service Leader- All Day Dinning we rely on you to
作为一名全日餐厅主管你的主要工作职责为

1. Establish effective communication with Associates to gain their trust and respect through his/her hard work.
2. Assist any Associate in his/her job performance when required to ensure guest satisfaction. Assist in implementing an effective training program for new and current associates.
3. Exercise station rotation to ensure stations are distributed fairly. Handle daily Associate relations (i.e. scheduling time adjustments etc.)
4. During shift ensure that guests are satisfied by assisting with serving seating communication with kitchen and by striving to speak to all guests.
5. Prompt and courteous delivery of all orders maintaining a positive image through all each guest contact and through cleanliness of guest areas.
6. Train maintain and enforce all Service Standards.
1与员工建立起有效的沟通机制通过努力的工作来得到员工的信任和尊重
2协助他人工作来确保客人的满意对新人和同事要协助进行有效的培训
3通过轮换调配来确保区域划分公平处理日常相关事务比如排班时间调整等等
4在换班期间协助服务定餐位与厨房沟通以及争取所有客人交谈来确保客人满意
5准时并礼貌的递送所有的点单通过与客人的接触和对客人区域的清洁来树立一个积极正面的形象
6培训保持并实施所有的服务标准

We are looking for someone who:
我们正在寻找一位具备以下条件的候选人
1. Minimum 2 years working experience hotel operations.
2. Good problem solving and interpersonal skills are a must.
3. Food service permit or valid health/food handler cardas required by local government.
4. Rich restaurant knowledge and management skills
5. Must understandADD service procedure and minimum standards
1至少拥有2年的酒店工作经验
2拥有解决问题和人际交往能力
3食品服务许可或当地政府规定的有效的卫生或健康上岗证
4丰富的餐饮知识及餐厅管理经验和技能
5了解西餐厅的服务流程和标准

If you are the right person what are you waiting for Click the apply button now!
如果您觉得您适合以上条件那还等什么呢请点击下面的申请按键吧

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