The Community Health Worker
Assists patients with accessing and navigating inpatient community-based and / or clinic-based services to those identified as being at-risk of serious health conditions or high utilization of the Emergency Department based on social determinants of health.
Uses person-centered / trauma-informed modalities including motivational interviewing to engage and identify needs.
Provides support services and ongoing coordination in addition to SMART goals and resource navigation.
Accompanies patients to appointments (health / medical educational legal employment-related or benefits-related) when needed to advocate and promote recovery and wellness.
Facilitates communication and advocates for patients.
Maintains documentation on the electronic medical record in hospital system.
Interacts with health care resources and providers in both patient care and community settings as a navigator and advocate.
Maintains documentation of workflow in the record.
These services occur during open care lasting on average six months.
Education: High School diploma or equivalent required.
Experience: Two years of general work experience.
Licensure certification and/or registration: none.
Life Support: AHA BLS-HCP must be obtained and maintained.
Other Minimum Qualifications: Excellent interpersonal and communication skills. Must have reliable transportation a valid drivers license and proof of insurance. Computer word-processing and data entry skills required. Strong collaboration skills. Must work well with other staff community and family members. Extremely reliable dependable punctual and honest.
This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Recruiter:
AMBER HAYDENRecruiter Email:
For more information contact the HR Service Center at 1-.
Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race color religion sex national origin age (40 or older) disability genetic information or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 8:00 a.m. to 4:30 p.m. Monday through Friday.