Receptionist On Call Frank Residences
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Job Location:
San Francisco, CA - USA
Monthly Salary:
$ 23 - 25
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
About Us
Nestled in San Franciscos Excelsior neighborhood on a nine-acre campus the San Francisco Campus for Jewish Living (SFCJL) is a leading senior services organization in Northern California. For more than 150 years we have provided older adults with comprehensive and innovative care that fosters purpose dignity and joy. Our campus houses Frank Residences assisted living and memory care the Jewish Home and Rehabilitation Center an acute geriatric psychiatric unit and the Jewish Home and Senior Living Foundation.
Position Overview
The Assisted Living (AL) Receptionist serves as the welcoming face of our community greeting and directing visitors answering telephone and in-person inquiries screening visitors and managing mail and parcel deliveries. This role plays a vital part in maintaining smooth daily operations and creating a positive first impression for residents families and guests.
Pay Rate: $23.00 - $25.00
Schedule: On Call AM PM or NOC shift
Essential Functions
- Answer all phone calls promptly and connect callers to appropriate residents or staff.
- Provide exceptional customer service to residents and visitors entering the community.
- Screen and verify all visitors to ensure community safety.
- Serve as liaison with parking attendants staff visitors and Plant Operations.
- Act as liaison with the Fire and Police Departments and relevant internal departments during emergencies.
- Coordinate staff and security responses to elopement or personal emergency response (PERS) alarms.
- Manage incoming and outgoing mail and parcels including certified and registered mail.
- Maintain the communitys switchboard and communication log.
- Perform other duties as assigned to support operations and resident satisfaction.
Qualifications
- High school diploma or equivalent required; two years of college-level business courses preferred.
- Associate degree in business or related field strongly preferred.
- Minimum two (2) years of administrative or receptionist experience.
- One (1) year of experience with multi-line phone systems and hand-held radios.
- Proficiency in Microsoft Office (Outlook Word Excel).
- Excellent communication skills (written and verbal) with professional customer-focused demeanor.
- Strong ability to build rapport with residents visitors and team members.
- Ability to read write and follow instructions in English.
- Must be able to sit for long periods and work a flexible schedule as needed.
Equal Employment Opportunity / ADA / FEHA Compliance
At SFCJL we comply with the ADA FEHA and all applicable employment laws. Qualified applicants with disabilities are encouraged to apply. If you require a reasonable accommodation please contact Human Resources at
SFCJL is proud to be an equal opportunity employer. We do not discriminate on the basis of race color religion sex gender identity or expression sexual orientation national origin ancestry age disability veteran status or any other status protected under law.
Required Experience:
Junior IC
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
